Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 634 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 43 reviews)); "Great people and you are appreciated" ((in 42 reviews)); "Benefits are great" ((in 26 reviews)); "great training and place to start" ((in 23 reviews)); "Great leadership and mentors to guide you" ((in 18 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 17 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 15 reviews)); "Low salary provided by organisation" ((in 10 reviews)); "Commission and compensation is confusing." ((in 10 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(577 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (577 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

577 reviews

3.0

Jan 20, 2022

Solid Company--Success Largely Depends on Market and Office

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

Great teams in most locations, clear vision and mission (military), ability to help families, training and development.

Cons

Cost of operation is one of highest in the industry, have to sell whole life insurance to maximize recognition and income, technology is lagging, compensation is among lowest in industry, success is mostly determined by if you are in a military market--incentives are tied to military sales.

First Command Financial Services Response

4y

Thank you for your feedback. Our Advisors tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. That means providing quality, face-to-face financial coaching. Regarding your comments on whole life insurance – our company does not focus on the sale of any specific type of financial product. Our Advisors offer products and services in the context of a comprehensive financial plan. We maintain a culture that reflects the highest ethical standards and best practices of the financial services industry. Regarding the cost of operation, it’s important to note that office bills and other expenses are part of the financial responsibilities that come with being an independent contractor. Instead of receiving a salary and benefits, our Advisors earn competitive commissions and bonuses. And from that money they pay their business expenses. The rewards of hard work and dedication are a satisfying career, a company that fully supports you, and the opportunity to help those who serve in their pursuit of lifelong financial security. Thank you for taking the time to share your experience.

5.0

Jan 18, 2022

Great Company

Licensing assistant

Recommend

CEO approval

Business Outlook

Pros

Great work life balance and co workers

Cons

None that I can think of

First Command Financial Services Response

4y

Thank you for taking the time to share your positive experience. At First Command, we maintain our strong culture and mission by attracting and retaining talented people. We are committed to creating and sustaining a supportive culture that inspires our employees and makes them feel appreciated and part of the First Command family. Encouraging feedback from our employees is part of that commitment, so thank you for sharing your experience.

2.0

Jan 12, 2022

Life Insurance sales - NOT financial planning

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

I wish I could say good things.

Cons

This company totes itself as a military friendly company with a basis in financial planning. I left the company because I couldn't do what was in the fiduciary capacity for my clients. Every client needed whole life insurance first, without question. It so happens, advisors get paid a pretty massive amount of money up front for the sale of the whole life products. The multiplier actually incentivizes advisors to sell whole life over any other product. The majority of advisors here don't know how to actually write a concrete financial plan, let alone make prudent financial recommendations.

First Command Financial Services Response

4y

Thank you for sharing your experience. Regarding your comments on our approach to whole life insurance and financial planning, our company does not focus on the sale of any specific type of financial product. Our Advisors offer products and services in the context of financial coaching. They benefit from an extensive training program designed to equip them to create and deliver comprehensive financial plans. They present practical financial recommendations that fit the unique circumstances and goals of each client. First Command seeks Advisors who believe in this approach and always put our clients first. In this way, we maintain a culture that reflects the highest ethical standards and best practices of the financial services industry.

Viewing 331 - 333 of 577 Reviews

Jobs at First Command Financial Services

Document Processing & Imaging Specialist