Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 45 reviews)); "Great people and you are appreciated" ((in 41 reviews)); "Benefits are good" ((in 22 reviews)); "They also have great training on the Federal Employee market." ((in 19 reviews)); "Great leadership and mentors to guide you" ((in 17 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 18 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 17 reviews)); "Poor Management & lack of employee motivation" ((in 13 reviews)); "Low salary provided by organisation" ((in 10 reviews)); "Long hours and lots of pressure to find new clients." ((in 8 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.3

Work/Life balance

4.3

Career opportunities

4.2

Senior management

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

576 reviews

3.0

Mar 27, 2021

Good company overall but inflexible business model during COVID

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

Sponsored test prep and FINRA SIE/Series 7/66 exams Good training program Improving lives of military families Lots of good people throughout the company

Cons

Have to sell a lot of whole life insurance to be successful at first Inflexible business model cannot allow for disruptions due to COVID-19 restrictions Very small percent of those starting will be successful

First Command Financial Services Response

5y

Thank you for sharing some of the benefits of pursuing a career as a First Command Financial Advisor. First Command’s military-focused hiring strategy dates to our company’s founding in 1958, and it has given us a strong retention rate for new Advisors. We have been recognized as a 2021 Military Friendly Employer and are proud to rank among the nation’s top employers of military vets and spouses. Like all careers, this one has its share of challenges. We strive to provide our Advisors with the resources and expertise to meet those challenges. The COVID-19 pandemic has been a difficult period for many. During this time, we have supported our Advisors with resources to allow ongoing business growth and continued servicing of existing clients. We quickly enabled digital engagement tools, and we continue to encourage our Advisors to reach out to their leadership team for marketing ideas and support. Our most successful Advisors tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Our Advisors go through an extensive training program designed to equip them to succeed as independent contractors. Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. They learn how to coach our clients to become financially disciplined and confident in their pursuit of financial security. Regarding your comments on whole life insurance – our company does not focus on the sale of any specific type of financial product. Our Advisors offer products and services in the context of financial coaching through a comprehensive financial plan. First Command seeks Advisors who believe in this approach and always put our clients first. In this way, we maintain a culture that reflects the highest ethical standards and best practices of the financial services industry. We appreciate your feedback and thank you for taking the time to share your experience.

5.0

Mar 23, 2021

The best

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

Coaching those who serve in their pursuit of financial security.

Cons

none none none none none

First Command Financial Services Response

5y

Thank you for taking the time to share your positive experience as a First Command Financial Advisor. The mission of our company is incredibly important to our Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. For our Advisors, their career is about pursuing First Command’s mission of coaching those who serve in their pursuit of financial security. We appreciate your feedback and thank you for taking the time to share your experience.

5.0

Mar 18, 2021

Great Culture

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

Everyone is looking out for each other and they truly care about their clients

Cons

Very low level of income when starting out as compared to other financial management companies

First Command Financial Services Response

5y

Thank you for taking the time to share your experience as a First Command Financial Advisor. The mission of the company is incredibly important to our Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. One of our most valuable offerings is the Fast Start program, which provides intense professional development to prepare new people for success as independent Advisors. Some of the benefits of that program include paying new Advisors during the training period and offering a full array of employee benefits. Through the program, our Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. Our Advisors are eligible to earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. We appreciate your feedback and thank you for taking the time to share your experience.

Viewing 370 - 372 of 576 Reviews

Jobs at First Command Financial Services

Document Processing & Imaging Specialist