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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
4.0
Mar 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Great climate. Stellar professionals. Fast-paced

Cons

Position SOPs lack some clarity. Constant workflow changes

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First Command Financial Services Response
5y
We appreciate you taking the time to share your positive experience with us. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and a part of the First Command family. Encouraging feedback from our employees is part of that commitment. Employees are invited to share their experiences so we can address any shortcomings and bring positive change to the organization. First Command maintains an open-door policy, and we encourage employees to communicate challenges to their supervisors or management. Again, thank you for taking the time to share your experience.
5.0
Feb 28, 2021

Enjoyed working here

Recommend
CEO approval
Business Outlook

Pros

They think about their employees and honestly want to do better and succeed.

Cons

Not really fast paced environment.

avatar
First Command Financial Services Response
5y
We appreciate you taking the time to share your positive experience with us. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and a part of the First Command family. Encouraging feedback from our employees is part of that commitment. Employees are invited to share their experiences so we can address any shortcomings and bring positive change to the organization. First Command maintains an open-door policy, and we encourage employees to communicate challenges to their supervisors or management. Again, thank you for taking the time to share your experience.
4.0
Feb 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Family oriented, client focused, and goal driven

Cons

Technology was lacking for clients and employees

avatar
First Command Financial Services Response
5y
Thank you for taking the time to provide feedback. First Command seeks to attract and retain talented people by providing employees with opportunities to enhance their professional knowledge and develop leadership skills. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. A key part of that culture is our focus on serving those who serve. Our employees and Advisors tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Regarding technology, we are committed to making continuous investments in our digital capabilities. The pandemic prompted us to accelerate our efforts and we quickly launched new digital engagement tools to enable ongoing business growth and continued servicing of existing clients. We encourage our employees and Advisors to reach out to their leadership team for additional support. Thank you again for sharing your experience.
Viewing 373 - 375 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.