employer cover photo
employer logo
employer logo

First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
3.0
Feb 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Family like atmosphere with nice people

Cons

Pay is not worth the work

avatar
First Command Financial Services Response
5y
We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. Encouraging feedback and constructive criticism is part of that commitment. Your comment on compensation is an important one. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. We appreciate you taking the time to share your experience.
5.0
Feb 18, 2021
Recommend
CEO approval
Business Outlook

Pros

You are your own boss. Freedom to innovate your business to your liking. Great atmosphere to work in. No cap on income. Freedom to spend time with family. Great training. Tremendous support

Cons

It can be tough starting out, but you are given an hourly wage for 3 months and salary for 9 months to get you started. Something a lot of companies won’t do.

avatar
First Command Financial Services Response
5y
Thank you for taking the time to share your experience. First Command seeks to attract and retain talented people by providing employees and Advisors with opportunities to enhance their professional knowledge and develop leadership skills. As you note, our Advisors do face some challenges in growing their business, but they also enjoy many opportunities. One of our most valuable offerings is the Fast Start program, which provides intense professional development to prepare new people for success as independent Advisors. Some of the benefits of that program include paying new Advisors during the training period and offering a full array of employee benefits. Through the program, our Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. They learn how to coach our clients to become financially disciplined and confident in their pursuit of financial security. We appreciate your feedback and thank you for taking the time to share your experience.
3.0
Feb 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Flexibility with AA schedule. However no communication and lack of professionalism

Cons

No communication between senior management

avatar
First Command Financial Services Response
5y
Thank you for sharing your perspective with us. We appreciate your comments on the benefits of this career, including scheduling flexibility. First Command is committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and informed. Encouraging feedback and constructive criticism from our employees is part of that commitment. Employees are invited to share their experiences so we can address any shortcomings and bring positive change to the organization. First Command maintains an open-door policy, and we encourage employees to communicate problems to their supervisors or management. We will be sure to make our leadership aware of your concerns so we can continue to improve.
Viewing 376 - 378 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.