Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 44 reviews)); "Great people and you are appreciated" ((in 41 reviews)); "Benefits are good" ((in 25 reviews)); "They also have great training on the Federal Employee market." ((in 23 reviews)); "Great leadership and mentors to guide you" ((in 17 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Pay is low compared to industry averages" ((in 20 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 13 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Less than a year of financial support before becoming commission dependant." ((in 9 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

576 reviews

4.0

Feb 9, 2021

A Gem in Southwest Fort Worth

Vice president technology

Recommend

CEO approval

Business Outlook

Pros

A very strong culture with excellent alignment with the company mission.

Cons

Under pay key positions / misalignment between jobs and salaries. Makes recruiting to SW Fort Worth more challenging than it needs to be.

First Command Financial Services Response

Thank you for sharing your feedback with us. We appreciate your long tenure with the company. At First Command, we maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. We appreciate you taking the time to share your experience.

5.0

Feb 1, 2021

great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

focused on military clients -- noble mission family oriented culture -- cool events like summer outing to Main Event with unlimited game card ESOP is very generous

Cons

some can view products/way of doing business as out of date

First Command Financial Services Response

Thank you for taking the time to provide feedback. First Command is owned by employees through an employee stock ownership plan (ESOP) and we encourage our people to exercise their ownership by providing feedback that will help us create a positive environment for all. A key part of that positive environment is our focus on serving those who serve. Our employees and Advisors tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Four out of five First Command Financial Advisors come from the ranks of veterans and military spouses. For these Advisors, the career is about serving those who serve through quality, face-to-face financial coaching. Our Advisors and employees always put our clients first and offer products and services in the context of a comprehensive financial plan. The result is a culture that reflects the highest ethical standards and best practices of the financial services industry. Again, thank you for taking the time to share your experiences.

5.0

Jan 26, 2021

Serving Those Who Serve

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

As a long-time client of First Command, I was honored to have the opportunity to join the First Command family on our Home Office team. To be a part of a company who truly lives out our mission of serving those who serve gives me inspiration and motivation in my work each and every day. Our team is supportive and encouraging and, even while working remote, I feel incredibly connected. Coming from a military family, the culture at First Command couldn’t be a better fit and I look forward to growing my career with the company. Overall, exceptional culture, empowering management, continual professional development, rewarding long-term compensation program, strong mission and values lived out every day.

Cons

While onboarding and training were a challenge fully remote, I have felt nothing but genuine support from my team.

Viewing 379 - 381 of 576 Reviews

Jobs at First Command Financial Services

Senior Experience Researcher and Designer

Senior Digital Product Owner

Product Manager, Digital Banking

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Ratings by category

Ratings by demographic groups

Reviews by job title

A Gem in Southwest Fort Worth

great company

Serving Those Who Serve

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