Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 635 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 43 reviews)); "Great people and you are appreciated" ((in 42 reviews)); "Benefits are good" ((in 23 reviews)); "Great training to get licensed and started in the industry." ((in 22 reviews)); "Great leadership and mentors to guide you" ((in 17 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 17 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 13 reviews)); "Low salary provided by organisation" ((in 9 reviews)); "Commission and compensation is confusing." ((in 9 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(578 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (578 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

578 reviews

3.0

Jan 3, 2024

Great place to start career in finance

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

Flexible work hours, Deferred compensation is very good.

Cons

100% commission pay. Heavy prospecting for first few years

First Command Financial Services Response

2y

Thank you for taking the time to share your experience as a First Command Financial Advisor. We are committed to creating and sustaining a culture of appreciation and support that inspires our entire team. As you note, the Advisor role can be challenging. Our Advisors who remain dedicated to serving others also find this career rewarding. Being a member of the First Command team comes with many opportunities. Our Advisors go through an extensive training program designed to equip them to succeed as independent contractors. Through the program, Advisors learn how to build and grow their own business, acquire new clients and provide quality, face-to-face financial coaching. They learn how to coach our clients to become financially disciplined and confident in their pursuit of financial security. Advisors enjoy salary compensation during the training period. Our Advisors are eligible to earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. We appreciate your thoughtful feedback and thank you for taking the time to share your experience.

3.0

Dec 27, 2023

Administrative Assistant

Admistrative assistant

Recommend

CEO approval

Business Outlook

Pros

Great advisor team who takes care of their staff. Definitely a great place to work for veterans! Great place to make a easy military transition.

Cons

Inconsistency from management, feels like you are working under multiple supervisors with different expectations. No sense of equal accountability amongst staff from supervisors.

First Command Financial Services Response

2y

We appreciate you taking the time to share your experience with us. We are proud to hear from employees past and present that First Command continues to be a great place to work for veterans. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated. Encouraging feedback from our employees is part of that commitment. Employees are invited to share their experiences so we can address any shortcomings and bring positive change to the organization. First Command maintains an open-door policy, and we encourage employees to communicate challenges to their supervisors or management. Again, thank you for taking the time to share your experience.

5.0

Dec 1, 2023

Good

Software egnineer

Recommend

CEO approval

Business Outlook

Pros

Good place and flexible schedule

Cons

Nothing bad. Everything is fine.

First Command Financial Services Response

2y

Thank you for sharing your experience. We seek to attract and retain talented people who are committed to serving our clients. Employees in our Home Office in Fort Worth, Texas, enjoy an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. As an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. Our goal is to attract the best people and reward them for committed service. Thank you again for your feedback.

Viewing 376 - 378 of 578 Reviews

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