Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 635 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 44 reviews)); "Great people and you are appreciated" ((in 41 reviews)); "They also have great training on the Federal Employee market." ((in 20 reviews)); "Benefits are good" ((in 20 reviews)); "Great leadership and mentors to guide you" ((in 18 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Commission and compensation is confusing." ((in 10 reviews)); "Long hours while building your business" ((in 7 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(578 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.3

Work/Life balance

4.3

Career opportunities

4.2

Senior management

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

578 reviews

4.0

Apr 13, 2023

Veteran friendly organization!

Office manager

Recommend

CEO approval

Business Outlook

Pros

Veteran friendly organization. The more families you help toward financial freedom the more your pay increases.

Cons

A lot of rotation in personnel. They have a great Culture.

First Command Financial Services Response

Thank you for taking time to share your First Command experience. The mission of the company is incredibly important to our employees and Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Four out of five First Command Financial Advisors come from the ranks of veterans and military spouses. For these Advisors, the career is about serving those who serve through quality, face-to-face financial coaching. At First Command, we maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with extensive training and opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We appreciate your feedback and thank you for taking time to share your experience.

3.0

Mar 24, 2023

Competitive

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

Opportunity, fast paced, competitive, nice trips

Cons

Not a lot of training, have to find your own clients

First Command Financial Services Response

Thank you for sharing your experience as a First Command Financial Advisor. Our Advisors go through an extensive training program designed to equip them to succeed as independent contractors and earn a strong income through competitive industry commissions. Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. And throughout their careers, we equip our Advisors with tools for success, including ongoing investments in technology, marketing resources and continued leadership development. The rewards of hard work and dedication are a satisfying career, a company that fully supports you, and the opportunity to help those who serve in their pursuit of lifelong financial security. Thank you for sharing your feedback.

5.0

Mar 23, 2023

Fantastic Company

Recruiting specialist

Recommend

CEO approval

Business Outlook

Pros

Great place to work! Amazing culture and they are employee and client centric.

Cons

There is nothing at this time.

First Command Financial Services Response

Thank you for sharing your positive experience working at First Command. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. We appreciate your feedback and thank you for taking time to share your experience.

Viewing 406 - 408 of 578 Reviews

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Veteran friendly organization!

Competitive

Fantastic Company

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