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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(578 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

578 reviews
4.0
Mar 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Very easy for people with families to work here. Very understanding people while also very nice.

Cons

The pay is not good enough compared to the rest of the job market, unless you are willing to sacrifice 3+ years for a good salary.

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First Command Financial Services Response
3y
Thank you for sharing your experience working at First Command. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. Another valuable financial benefit is our Employee Stock Ownership Program, which is available to qualified employees and funded entirely by company contributions. As part of our commitment to our employees and clients, we are dedicated to making continuous investments in our processes and technology to enable ongoing business growth and enhance our client experience. We appreciate your feedback and thank you for taking time to share your experience.
5.0
Mar 10, 2023
Recommend
CEO approval
Business Outlook

Pros

I love working at First Command because the employees are so friendly, inturn creates a fun working environment.

Cons

Change is a slow process.

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First Command Financial Services Response
3y
Thank you for sharing your positive experience working at First Command. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. As part of that commitment, through our Agile transformation, we are dedicated to making continuous investments in our processes, technology and training to enhance our employee and client experience. We appreciate your feedback and thank you for taking time to share your experience.
5.0
Mar 3, 2023
Recommend
CEO approval
Business Outlook

Pros

* The Mission - helping military families achieve their financial goals -- it's a noble mission and brings meaning to my career; no one but First Command serves this important group when and where they need help * The People - whether in the field (advisors and field leadership) or at the Home Office -- what a great assembly of committed individuals; we work hard and have fun * The Work -- we have a lot of it but it is worthy and noble work and challenging * 100% employee owned through ESOP (currently a 15% profit sharing plan distribution) * 100% transparent business planning process * Complete transparency to all employees and advisors as to financial results * Committed to Diversity and Inclusion * We have a material part of the work force who left our company and came back - that says a lot (we call them boomerang employees and they are a great testimonial)

Cons

* Technology is being upgraded (which needs to happen as we have tech debt) but it is causing a remapping and rewiring of processes, procedures, workflows, etc. - and change can be difficult and challenging at times

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First Command Financial Services Response
3y
Thank you for sharing your First Command experience. The mission of our company is incredibly important to our employees. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and a part of the First Command family. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. In addition to competitive pay and a generous benefits package, as an employee-owned company, we offer an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. At First Command, we recognize and appreciate the value of a diverse workforce, and we foster an inclusive environment where feedback is encouraged. As part of our commitment to our employees, we are dedicated to making continuous investments in our processes and technology to enhance our employee and client experience. Your feedback is valuable, so thank you for taking time to share your experience.
Viewing 409 - 411 of 578 Reviews

Glassdoor has 635 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.