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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
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Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
5.0
Apr 17, 2019

Great place

Recommend
CEO approval
Business Outlook

Pros

Great benefits, incentives. Great culture across the board. Ability to travel. Company takes care of there own

Cons

Income threshold to turn someone into a client. Great support to military but no incentives for veterans.

4.0
Apr 5, 2019

Build the Plan

Recommend
CEO approval
Business Outlook

Pros

Agents Tied to your profession Incorporated military/government retirement plans effectively Never felt a high pressure sales pitch; always working to help ME achieve my goals.

Cons

Company's digital platforms, SM, and outreach see behind the times.

1.0
Apr 3, 2019
Recommend
CEO approval
Business Outlook

Pros

You are treated like family at the beginning to bring in your friends and family as clients.

Cons

Advisors are independent contractors so sexual harassment, hostile work, harassment etc are not enforceable for advisors under EEOC rules. They "void your contract" if you report the people to HR, Compliance, and Legal as their training states to do. Female advisors are deemed useless if they want to start a family or spend time with kids . All new advisors need to work 50 to 60 hours a week for the first three years and sale insurance only, They have a 2 year non-solicit agreement with anyone terminated/resigned. They keep YOUR clients, so you can't take them with you. They confiscate your computer and wipe it clean.

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First Command Financial Services Response
7y
First Command appreciates the comments made but must respectfully reject the allegations in this posting. It is true that First Command Advisors are independent contractors, as we promote an entrepreneurial spirit encouraging Advisors to achieve such goals they choose to set. And we are committed to providing equal opportunities for all of our employees and Financial Advisors. Our policies and training programs are designed to ensure equal treatment for everyone at all levels of the organization. We do not condone or permit discrimination on the basis of gender, military or veteran status, race, religion or other characteristics protected by law. Harassment in any unlawful form is not tolerated, and where it has been established that a person has unlawfully harassed, that person has been discharged. Furthermore, the statement that new Advisors sell “insurance only” is incorrect. New Advisors go through an extensive training program designed to equip them to succeed as independent contractors. Advisors learn how to build and grow their own business, serve new clients, and provide quality, face-to-face coaching. Our approach is not to focus on the sale of any particular type of financial product. Rather, we teach Advisors to coach our clients to become financially disciplined and confident in their pursuit of financial security by addressing the spectrum of financial issues including risk management (insurance), cash management (banking) and investments to achieve long-term goals including retirement. We are committed to a client-first culture that reflects the highest ethical standards and best practices of the financial services industry.
Viewing 418 - 420 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.