Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 44 reviews)); "Great people and you are appreciated" ((in 40 reviews)); "great training and place to start" ((in 23 reviews)); "Benefits are great" ((in 23 reviews)); "Great work life balance and co workers" ((in 15 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Focus on whole life insurance when this may not be the best option for all clients." ((in 17 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 17 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 10 reviews)); "Commission and compensation is confusing." ((in 10 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(128 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

128 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Mar 21, 2023

Decent

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Very easy for people with families to work here. Very understanding people while also very nice.

Cons

The pay is not good enough compared to the rest of the job market, unless you are willing to sacrifice 3+ years for a good salary.

First Command Financial Services Response

3y

Thank you for sharing your experience working at First Command. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. Another valuable financial benefit is our Employee Stock Ownership Program, which is available to qualified employees and funded entirely by company contributions. As part of our commitment to our employees and clients, we are dedicated to making continuous investments in our processes and technology to enable ongoing business growth and enhance our client experience. We appreciate your feedback and thank you for taking time to share your experience.

5.0

Mar 2, 2023

First Command: A Great Career For The Military Spouse

Deputy district advisor

Recommend

CEO approval

Business Outlook

Pros

1. Military Spouse Friendly 2. Ability to build on my career, even when PCSing often. 3. First Command is a big enough company to make a difference across the military, but a small enough company to still feel like a family. 4. Retirement - we have the ability to build on our own retirement plan - we have a great deferred compensation plan.

Cons

1. Client facing technology is not as good as competitors.

First Command Financial Services Response

3y

Thank you for sharing your experience as a First Command District Advisor. The mission of the company is incredibly important to our Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Four out of five First Command Financial Advisors come from the ranks of veterans and military spouses. We value the career contributions of military spouses, whose understanding of the challenges and opportunities associated with life in the military makes them ideal for the role of financial coach. We offer portable, rewarding positions that allow military spouses to build careers that fit into their lives. We provide industry-leading training, mentoring, professional development and compensation. It’s why we’ve been recognized as a Military Friendly® Spouse Employer for five years in a row. At First Command, we are dedicated to making continuous investments in our processes, systems and technology to enable ongoing business growth and enhance our client experience. We rely on employee surveys and Glassdoor reviews to gain critical insights and continue to improve, so thank you for sharing your feedback.

5.0

Feb 25, 2023

Great Company and Great Mission

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

I get to work with our nation's military members and families, learning about their goals, assessing their needs, discussing their budget, and combining all of those to come up with the best financial plan I can for their financial future. In addition to the satisfaction of helping military families, the compensation for the work is also very good.

Cons

While First Command is a fantastic company to work for and the mission is outstanding, the job does require more than the standard 9-5 Mon-Fri mentality to be successful, especially in the first year. However, I personally believe the job satisfaction of helping people work towards a great financial future, and the compensation received as pros, far outweigh this con of longer work hours.

First Command Financial Services Response

1y

Thank you for your thoughtful review and the important work you do in serving our nation’s military families. We’re grateful you’ve found purpose and reward in your role, and we appreciate your recognition of our leadership's support. Your feedback about the initial time investment is valuable, and we’re committed to helping our team succeed through every stage of their journey.

Viewing 49 - 51 of 128 Reviews

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