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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(128 total reviews)
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Mark Steffe

92% approve of CEO

88% positive business outlook

Reviews by job title

128 reviews

Reviews about "Compensation"

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5.0
Feb 23, 2023

One Year In

Recommend
CEO approval
Business Outlook

Pros

- flexible schedule - great opportunity for a higher pay as you build your business - company provides a lot of equipment and budget for a starting advisor

Cons

- Low starting wages for intern

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First Command Financial Services Response
3y
Thank you for sharing some of the benefits of a career with First Command, including flexibility and support in building your business. One of our most valuable offerings is the Fast Start program, which provides intense professional development to prepare new people for success as independent Advisors. Some of the benefits of that program include paying new Advisors during the training period and offering a full array of employee benefits. Through the program, our Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. Our Advisors are eligible to earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. We appreciate your feedback and thank you for taking time to share your experience.
1.0
Feb 21, 2023
Recommend
CEO approval
Business Outlook

Pros

They starting pay is decent but the work load is way too much to complete in a day. Handleing in person transaction, online help, mail, making, being the front line for the rest of the departments. Not to mention the manager didn’t manage. I had someone train me who had only been there for 6 months and never worked in a financial institution before. Upper management allows bullying and turns head. Not to mention defamation of character by a jealous coworker and if I thought there would be a paper trail, I would go after for wrongful termination. Save your sanity and find another financial institution.

Cons

All the pros are cons

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First Command Financial Services Response
3y
Thank you for sharing your perspective with us. At First Command, we focus on providing our employees with extensive training and opportunities for professional growth. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated. Encouraging feedback and constructive criticism from our employee owners is part of that commitment. Employees are invited to share their experiences so we can address any shortcomings and bring positive change to the organization. First Command maintains an open-door policy, and we encourage employees to discuss business-related problems with their supervisors or management. Employee surveys and Glassdoor reviews provide us critical insights. We will make our leadership aware of your concerns so we can continue to improve.
3.0
Feb 16, 2023

Analyst

Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

First Command never learns. Let's overwork, and under pay employees! Let's cut jobs, and divide up the work between existing employees. Let those employees work hard, and longer with no additional pay compensation. Oh but wait we can tout the ESOP! Which is great, but let's face it I can't live off the ESOP, I live off my salary.

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First Command Financial Services Response
3y
We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. Encouraging feedback and constructive criticism is part of that commitment. Your comment on compensation is an important one. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. First Command maintains an open-door policy, and we encourage employees and Advisors to discuss business-related problems with their supervisors or management. Employee surveys and Glassdoor reviews provide us critical insights, so thank you for sharing your feedback.
Viewing 52 - 54 of 128 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.