Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 635 reviews left anonymously by employees. This rating has been stable over the past 12 months. 88% of employees would recommend working at First Command Financial Services to a friend and 89% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

88% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 42 reviews)); "Great people and you are appreciated" ((in 41 reviews)); "Benefits are good" ((in 25 reviews)); "great training and place to start" ((in 20 reviews)); "Great leadership and mentors to guide you" ((in 16 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Pay is low compared to industry averages" ((in 18 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 14 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 10 reviews)); "Long hours while building your business" ((in 7 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

88% would recommend to a friend

(86 total reviews)

Mark Steffe

92% approve of CEO

89% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.3

Work/Life balance

4.3

Career opportunities

4.2

Senior management

4.1

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

86 reviews

Reviews about "Management"

Return to all reviews

3.0

Dec 28, 2016

Senior Web Marketing Specialist

Senior web marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Great people, family-oriented mentality, senior leadership knows your first name and who you are.

Cons

Middle management, lack of leadership, lack of direction, management's inability to accept fault for anything, management's inability to understand the role you're in, not placed in the proper department, expected to do well beyond your job's description, no praise, constant reprimand (despite the knowledge of what you do).

2.0

Dec 7, 2016

Fair pay, but it's only a job.

Analyst

Recommend

CEO approval

Business Outlook

Pros

Fair pay, nice building. Gym on site. Work life balance. Training classes available for free.

Cons

Mandatory classes on ownership and feedback are given but not used. Ownership is encouraged, meaning you should take responsibility and be accountable for your work. Unfortunately it is not enforced. This lack of accountability creates a lot of work for people that notice the problems. If you notice it, you fix it despot if it's your job or not. Feedback and open communication are taught in developmental training. These classes are written by experts but taught by HR. Management does not participate in receiving feedback. A career development guide and class list are available to every employee but management will not participate in its employees growth and development. Their focus is only on their own career opportunities. Senior management will tell you what you do wrong but they will not help you improve. Basically, if you aren't on the path they won't help you get on it. Several executive positions are open or soon to retire and it is clear that senior management's only concern is getting that executive position and not on work or employee development. It is a race to the top and everyone is in.

3.0

Oct 23, 2016

financial adviser

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

very poor products.... mixed management

Cons

good people to work with

Viewing 67 - 69 of 86 Reviews

Jobs at First Command Financial Services

Document Processing & Imaging Specialist

Fort Worth, TX

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Technical Support Center Analyst

Senior Digital Product Owner, Client Portal

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First Command Financial Services

First Command Financial Services reviews

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Reviews about "Management"

Senior Web Marketing Specialist

Fair pay, but it's only a job.

financial adviser

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