Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"Great people and you are appreciated" ((in 41 reviews)); "The culture here is great" ((in 41 reviews)); "Benefits are good" ((in 23 reviews)); "great training and place to start" ((in 22 reviews)); "Great work life balance and co workers" ((in 14 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Pay is low compared to industry averages" ((in 19 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 17 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 13 reviews)); "Low salary provided by organisation" ((in 9 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews

3.0

Jan 26, 2025

Personal take on FC

Support center analyst

Recommend

CEO approval

Business Outlook

Pros

Ability to move in different departments System is new and is good to get learning with

Cons

Hard to move to different departments unless you have good connections

First Command Financial Services Response

1y

Thank you for sharing a review of First Command. As part of our ongoing transformation, we're investing in people and technology to support our evolving client needs. As we learn new systems and improve on existing ones, we depend on our leaders to assess their teams and ensure they are prepared to tackle the challenges we face during an evolution like ours. At times, this will allow for inter-departmental shifts. More often than not, it will be skills and qualifications that determine the ability of one to shift within departments. Which makes your point about training important. We highly recommend you maximize the tools available in Learn On Command, including digital resources and instructor-led sessions. Connect with your leader for more information about opportunities that support your career growth plan.

1.0

Jan 24, 2025

They just don't care

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Annual bonus-around $1000 based on a $35k salary Some room for growth

Cons

No job stability Very low raises Employees input doesn't matter No psychological safety Very few remote positions Poor management

First Command Financial Services Response

1y

Thank you for sharing your thoughts. First Command is proud to host monthly company-wide events, including town halls and CEO forums, where employees can voice opinions directly to senior leadership, receive feedback, and connect with colleagues to share ideas. Psychological safety within these forums and across the enterprise workplace is essential to the transformational growth and change that creates new opportunities for our clients and people. Our executive leadership team works with the organizational and talent development group at First Command to ensure our staff is trained annually on the basics of psychological safety and surveyed to understand opportunities for further development in our processes. Your comments on limited remote opportunities and management will be shared with our executive leadership team.

3.0

Jan 20, 2025

good

Transfer agency associate

Recommend

CEO approval

Business Outlook

Pros

pays decent, benefits, clean atmosphere

Cons

very cliqueish, very petty, boys club.

First Command Financial Services Response

1y

Thank you for your review of First Command. We appreciate your comments on the benefits of a career here. In addition to competitive pay and benefits for our Home Office staff, we also offer unique elements like an onsite wellness center, campus concierge with a fresh variety of weekly lunch options, and the opportunity to join affinity groups or clubs geared toward specific interests like Toastmasters, Gaming, and Photography. We also emphasize career development and offer Home Office employees various digital learning resources and instructor-led sessions to utilize in their career growth plans. We wish you the best in your future endeavors.

Viewing 73 - 75 of 576 Reviews

Jobs at First Command Financial Services

Administrative Assistant

Administrative Assistant

View job

Document Processing & Imaging Specialist

Senior Experience Researcher and Designer