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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
2.0
Feb 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Day to Day is different every day, getting to know people and the work culture in every department. Never boring, always learning and room to take initiative times.

Cons

Poor leadership in this department. Unorganized and poor communication left staff to "make it up as we go".

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First Command Financial Services Response
1y
Thank you for sharing a review of First Command. Your comments regarding our need to be agile resonate with many of our Home Office staff as we constantly find ways to serve our clients better. To your point, people committed to our mission of coaching military families in their pursuit of financial security, who take the initiative, and who are continuous learners tend to succeed here regardless of the stage they are at in their careers. A good approach for new hires coming into our office would be to learn as much as you can during New Employee Immersion, where you are introduced to the departments and functions within our team and collaborate with your colleagues. Many of them have been with First Command for an impressive tenure and it is critical to tap into the depth and breadth of experience within the team while modernizing our processes and procedures to deliver on the customer needs of today. Your management advice will be shared with our executive leadership team. We wish you well in your future career endeavors.
4.0
Feb 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and co workers

Cons

Slow process to establish new things.

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First Command Financial Services Response
1y
Thank you for reviewing First Command. We are thrilled to hear that you've found the balance you need between work and life and that your co-workers contribute to your positive work experience! We will share your thoughts on slow processes with our executive leadership team, but we hope you will take the opportunity to connect with your leader about the roadblocks you're facing when establishing new things. We are in a critical transformation phase, and now is the time to learn how we can better navigate through these together.
3.0
Jan 27, 2025
Recommend
CEO approval
Business Outlook

Pros

The home office will pay for all of your licensing (I received SIE, Series 6, 63, & 65). The San Diego branch has many advisors that genuinely want you to succeed.

Cons

By their words they will never admit that they want you to focus on selling life insurance but by their actions (mainly their compensation structure and short 6 month salary) you either find clients with millions to rollover into managed accounts or you sell life insurance to active duty military. At the end of 6 months you're 100% commission dependent and will have a ~$1,500 monthly office bill due on top of the basic cost of living in San Diego. This company is great if your young and willing live on a tight budget for 3-5 years possible working a second job to supplement the lack of income or if you're someone who has a pension income who's looking for a second career. Otherwise this company positions itself as a stepping stone to get licensed.

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First Command Financial Services Response
1y
Thank you for sharing your experience. We are glad you've taken advantage of our training resources, including coverage for the licenses you'll need to operate as an Independent Advisor with First Command. We've taken note of your comments about the challenges Advisors face in the early stages of a career, especially related to the approach you think you need to take to establish a new business. First Command does not believe in selling any one particular product. Instead, we focus on creating a holistic financial plan for our clients, understanding their goals on their path to financial security, and coaching them on the behaviors necessary to reach those goals. Our coaches match specific products and services that support our clients' financial objectives. We only seek advisors committed to this coaching philosophy, and we recognize that it does not suit all applicants.
Viewing 70 - 72 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.