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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(171 total reviews)
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Mark Steffe

92% approve of CEO

88% positive business outlook

Reviews by job title

171 reviews

Reviews about "Culture"

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4.0
Jun 9, 2023

Great Place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture, and hybrid work with a requirement to work in the office 2 days a week. ESOP is a fantastic benefit once you've been there for 6+ years. The benefits are great for a company of its size, especially the maternity/paternity leave. Leadership works hard to be as transparent as they can be, and there are a lot more women in leadership roles than most financial firms. You also feel like a family in a non toxic way.

Cons

Pay is lower than you can find elsewhere, however the ESOP will make up for this if you stay awhile. You can also find better benefits elsewhere at a bigger firm. The culture has a lot of conservatives politically which can always get annoying, but it is fort worth. Management could be more focused and less centralized.

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First Command Financial Services Response
3y
Thank you for taking the time to share your positive experience and the benefits of a career with First Command. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program, including a flexible, hybrid work environment. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. We appreciate you recognizing our leadership team’s commitment to transparency and ongoing communication. Our leaders are committed to maintaining an open-door policy and we encourage employee feedback. We also rely on employee surveys and Glassdoor reviews to gain critical insights and continue to improve, so thank you for your feedback.
3.0
May 1, 2023

good job

Recommend
CEO approval
Business Outlook

Pros

great ESOP & benefits, good culture,

Cons

long hours, heavy lifting, confusing hierarchy

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First Command Financial Services Response
3y
Thank you for your feedback. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. As an employee-owned company, another valuable benefit we offer is an Employee Stock Ownership Program, which is available to all qualified employees and funded entirely by company contributions. First Command maintains an open-door policy, and we encourage employees to communicate challenges to their supervisors or management. We appreciate you taking time to share your feedback.
4.0
Apr 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Work/Life Balance No micro-management Caters lunch Engaged Upper Management Relaxed culture Casual workplace attire ESOP

Cons

Low pay Mediocre benefits Pay Increases / Merit raises

avatar
First Command Financial Services Response
3y
Thank you for sharing some of the benefits of working at First Command. We maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. We appreciate you taking time to share your experience.
Viewing 70 - 72 of 171 Reviews

Glassdoor has 634 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.