Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 634 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 45 reviews)); "Great people and you are appreciated" ((in 42 reviews)); "Great training to get licensed and started in the industry." ((in 23 reviews)); "Benefits are good" ((in 23 reviews)); "Great leadership and mentors to guide you" ((in 19 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 17 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 15 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Commission and compensation is confusing." ((in 11 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(171 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (171 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

171 reviews

Reviews about "Culture"

Return to all reviews

4.0

Apr 13, 2023

Veteran friendly organization!

Office manager

Recommend

CEO approval

Business Outlook

Pros

Veteran friendly organization. The more families you help toward financial freedom the more your pay increases.

Cons

A lot of rotation in personnel. They have a great Culture.

First Command Financial Services Response

3y

Thank you for taking time to share your First Command experience. The mission of the company is incredibly important to our employees and Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Four out of five First Command Financial Advisors come from the ranks of veterans and military spouses. For these Advisors, the career is about serving those who serve through quality, face-to-face financial coaching. At First Command, we maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with extensive training and opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We appreciate your feedback and thank you for taking time to share your experience.

5.0

Mar 23, 2023

Fantastic Company

Recruiting specialist

Recommend

CEO approval

Business Outlook

Pros

Great place to work! Amazing culture and they are employee and client centric.

Cons

There is nothing at this time.

First Command Financial Services Response

3y

Thank you for sharing your positive experience working at First Command. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. We appreciate your feedback and thank you for taking time to share your experience.

5.0

Mar 3, 2023

Smaller Private Company that Hits Above it's Weight Class

Investments

Recommend

CEO approval

Business Outlook

Pros

* The Mission - helping military families achieve their financial goals -- it's a noble mission and brings meaning to my career; no one but First Command serves this important group when and where they need help * The People - whether in the field (advisors and field leadership) or at the Home Office -- what a great assembly of committed individuals; we work hard and have fun * The Work -- we have a lot of it but it is worthy and noble work and challenging * 100% employee owned through ESOP (currently a 15% profit sharing plan distribution) * 100% transparent business planning process * Complete transparency to all employees and advisors as to financial results * Committed to Diversity and Inclusion * We have a material part of the work force who left our company and came back - that says a lot (we call them boomerang employees and they are a great testimonial)

Cons

* Technology is being upgraded (which needs to happen as we have tech debt) but it is causing a remapping and rewiring of processes, procedures, workflows, etc. - and change can be difficult and challenging at times

First Command Financial Services Response

3y

Thank you for sharing your First Command experience. The mission of our company is incredibly important to our employees. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and a part of the First Command family. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. In addition to competitive pay and a generous benefits package, as an employee-owned company, we offer an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. At First Command, we recognize and appreciate the value of a diverse workforce, and we foster an inclusive environment where feedback is encouraged. As part of our commitment to our employees, we are dedicated to making continuous investments in our processes and technology to enhance our employee and client experience. Your feedback is valuable, so thank you for taking time to share your experience.

Viewing 73 - 75 of 171 Reviews

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