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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
4.0
Mar 13, 2026

It’s a good place

Recommend
CEO approval
Business Outlook

Pros

Great management and company culture

Cons

The retention of Fast Starts is not great

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First Command Financial Services Response
3mo
Thank you for taking the time to share your perspective and your positive experience with our company culture and management. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. As you note, the Advisor role can be challenging. However, it also comes with many opportunities. Our Advisors go through an extensive training program designed to equip them to succeed as independent contractors. Through the program, Advisors learn how to build and grow their own business, serve new clients, and provide quality, face-to-face financial coaching. The rewards of hard work and dedication are a satisfying career, a company that fully supports you, and the opportunity to help those who serve in their pursuit of lifelong financial security. We appreciate your feedback and thank you for taking the time to share your experience.
Recommend
CEO approval
Business Outlook

Pros

Enjoyed worked with great people and had great bosses

Cons

Not much room to grow or pay

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First Command Financial Services Response
4mo
Thank you for taking the time to share your experience with First Command. We're committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family, and we're glad you enjoyed your experience with your colleagues. Regarding pay, local Advisors are responsible for the pay and benefits they offer to their office managers and other support staff professionals in our local offices. Thank you for offering your perspective, and we will share your comments with our Leadership team.
5.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at First Command has been an incredible experience, especially as someone who moved from Sweden to Texas. Transitioning to a new country and career at the same time can be daunting, but the environment here made it seamless. What stands out most is the authentic and inclusive culture. It isn’t just "corporate speak"—the First Command family is genuinely enthusiastic about what they do and focused on doing it with the highest level of professionalism while keeping it down to earth and humble. The work environment is excellent, striking a perfect balance between being high-achieving and deeply supportive. If you are looking for a workplace that values transparency and offers a truly great culture, I can’t recommend First Command enough. It has been the perfect place to start my American professional journey. It might even be where I end my professional journey.

Cons

Coffee could taste more like...coffee

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First Command Financial Services Response
5mo
Thank you for taking the time to share your positive experience and the benefits of a career with First Command. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. We value your feedback and thank you for telling your story.
Viewing 7 - 9 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.