employer cover photo
employer logo
employer logo

First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
2.0
Dec 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Used to be a great company

Cons

Now management does not listen to the employees

avatar
First Command Financial Services Response
5mo
Thank you for sharing your perspective with us. At First Command, we are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated. Encouraging feedback and constructive criticism is part of that commitment. First Command maintains an open-door policy, and we encourage employees to discuss business-related problems with their supervisors or management. Employee surveys and Glassdoor reviews provide us critical insights. We will be sure to make our leadership aware of your concerns so we can continue to improve.
5.0
Dec 15, 2025
Recommend
CEO approval
Business Outlook

Pros

This company really cares about its employees. Lots of events for employees, ERG groups, training opportunities.

Cons

No cons to provide at this time.

avatar
First Command Financial Services Response
5mo
Thank you for sharing your story and experience. At First Command, we’re committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of our corporate family. We’re glad you find value in the opportunities we offer for wellbeing and professional development.
3.0
Dec 2, 2025

Be careful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with when they are below management level.

Cons

Be careful, just a couple of small mistakes and you are done, they say they want to work with you but once you have that red mark, best to get resume updated. The amount of time you have been there and what you have to offer doesn’t matter at that point.

avatar
First Command Financial Services Response
6mo
Thank you for sharing your perspective with us. I'm sorry to hear about your negative experience. As an employee-owned company, First Command is committed to creating and sustaining a culture that inspires and rewards our employees and makes them feel appreciated. Encouraging feedback and constructive criticism from our employee owners is part of that commitment. We will be sure to make our leadership aware of your concerns so we can continue to improve. Again, thank you for taking the time to share your experience.
Viewing 10 - 12 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.