Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 46 reviews)); "Great people and you are appreciated" ((in 40 reviews)); "Benefits are great" ((in 23 reviews)); "They also have great training on the Federal Employee market." ((in 22 reviews)); "Great work life balance and co workers" ((in 15 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Pay is low compared to industry averages" ((in 18 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 16 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 15 reviews)); "Low salary provided by organisation" ((in 10 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (576 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews

5.0

Oct 9, 2024

Amazing Place to Work!!!

Compliance examiner

Recommend

CEO approval

Business Outlook

Pros

1. Genuine care for employees families 2. Work/Life balance is first and foremost 3. Hybrid work environment is a plus 4. Psychological Safety is always at the forefront. They ensure that employees feel important and heard. Amazing!!! 5. The company continues to assess and reassess to ensure employee pay remains competitive. 6. Career opportunities are avail if you pursue 7. Simply put, an amazing place to work!!!

Cons

This is a personal con, I have too far of a drive in the morning due to traffic.

First Command Financial Services Response

1y

Thank you for sharing your positive review of First Command. The list you shared is a fantastic set of examples of what makes our company a great place to work. You and the rest of our talented employees across the Home Office are one addition we would add to it. We are grateful for your commitment to our mission of coaching military personnel and their families in their pursuit of financial security and look forward to your continued growth at First Command.

5.0

Oct 9, 2024

Simply the BEST!

Vice president

Recommend

CEO approval

Business Outlook

Pros

- Culture (really one of the best companies I have had the pleasure to work with) - working with some of the most talented professionals in the industry - Work-life balance - On-site accommodations - Opportunities to expand technical and soft skills "tool kits" through trainings, on-the-job experiences - Employee-owned company

Cons

There are no downsides to working for and with First Command.

First Command Financial Services Response

1y

Thank you for sharing your positive review with us. We're thrilled that you are experiencing the wonderful culture our employees help create and sustain. Our talented people unite behind a strong mission of coaching military personnel and their families in their pursuit of financial security. We appreciate your leadership during our company's growth and evolution as we advance toward our vision of better serving our local and military communities.

4.0

Oct 9, 2024

First Command Family away from Family

Meeting and events coordinator

Recommend

CEO approval

Business Outlook

Pros

First Command does not have a Us against Them atmosphere when it comes to departments working together as a team to accomplish our mission (goals),

Cons

When you do your job too well, it is not noticed that you need additional people to carry the load.

First Command Financial Services Response

1y

Thank you for taking the opportunity to share your positive review with us. Your comments about our strong team culture are increasingly important during this critical growth phase our company is on. We highly encourage you to have discussions during your upcoming performance review with your leader about the load you carry (and how you're crushing it). Your advice to management on employee benefits and balance will be shared with executive leadership.

Viewing 121 - 123 of 576 Reviews

Jobs at First Command Financial Services

Document Processing & Imaging Specialist

Fort Worth, TX

View job

Financial Planning Associate (Open to Remote, If Not Local)

Compliance Quality Control Analyst II

Senior Experience Researcher and Designer

Banking Solutions Product Director