Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 46 reviews)); "Great people and you are appreciated" ((in 40 reviews)); "Benefits are great" ((in 23 reviews)); "They also have great training on the Federal Employee market." ((in 22 reviews)); "Great work life balance and co workers" ((in 15 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Pay is low compared to industry averages" ((in 18 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 16 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 15 reviews)); "Low salary provided by organisation" ((in 10 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (576 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews

5.0

Oct 9, 2024

Great Place To Work!

Chief legal officer

Recommend

CEO approval

Business Outlook

Pros

First Command genuinely cares about its mission, clients, employees and financial advisors. From day one, it was clear that client experience and satisfaction isn’t just a goal; it’s embedded in the company’s DNA. Equally impressive is the company’s commitment to its employees and its financial advisors. The culture here fosters growth, innovation, and work-life balance. Leadership at all levels provides opportunities for professional development, listens to employee feedback, and creates a supportive and inclusive environment. There’s a strong sense of teamwork and collaboration, and employees feel valued for their contributions.

Cons

Only has one home office campus.

First Command Financial Services Response

1y

Thank you for writing a review of First Command. Our people unite behind our mission of coaching military personnel and their families in their pursuit of financial security. We love hearing from employees and Advisors about the pride they have in serving the military community in a meaningful way. As a leader here, you have a unique vantage point of where this company is headed as we aim to better serve our incredible clients. Your leadership throughout this company's evolution will be critical and we're ecstatic to collaborate, listen, grow and innovate together during this journey.

5.0

Oct 9, 2024

Great Role, Great Company

Product owner

Recommend

CEO approval

Business Outlook

Pros

Benefits are great Feeling of community and shared mission Making a difference in product Hybrid schedule

Cons

Maternity/paternity leave is little light at 6 weeks, which may or may not impact you

First Command Financial Services Response

1y

Thank you for taking the opportunity to share your review with us. We appreciate your positive comments about being motivated be company events and the benefits of community, our approach to hybrid work, and our shared mission of coaching military families in their pursuit of financial security. We appreciate your feedback and look forward to seeing your role contribute to our goal of better serving our local and military communities.

5.0

Oct 8, 2024

Focused on Clients

Client experience specialist

Recommend

CEO approval

Business Outlook

Pros

From the company strategy, to objectives, to products and services as well as measurement of the client experience, the company is invested in client centricity. I feel my role can make a difference at First Command.

Cons

There are too many worthy initiatives that makes it difficult to prioritize.

First Command Financial Services Response

1y

Thank you for writing a thoughtful review of First Command. As you've mentioned, client centricity is at the heart of our mission of coaching military personnel and their families in their pursuit of financial security. Each of our employees and Advisors play a role in ensuring we serve our clients to the best of our abilities. Measurement plays a vital role in this and your input will be critical in our company's growth. We will be sharing your feedback on business priorities with the executive leadership team and look forward to your continued progress on our overall client experience.

Viewing 124 - 126 of 576 Reviews

Jobs at First Command Financial Services

Document Processing & Imaging Specialist