Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 46 reviews)); "Great people and you are appreciated" ((in 40 reviews)); "Benefits are great" ((in 23 reviews)); "They also have great training on the Federal Employee market." ((in 22 reviews)); "Great work life balance and co workers" ((in 15 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Pay is low compared to industry averages" ((in 18 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 16 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 15 reviews)); "Low salary provided by organisation" ((in 10 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews

5.0

Oct 3, 2024

Great Place to Grow Your Career

Marketing coordinator

Recommend

CEO approval

Business Outlook

Pros

First Command is a growing organization with big goals. With that growth comes challenges and opportunity. First Command is a family atmosphere where your input is valued and heard. I’m proud to work at a place where everyone is aligned with our mission and values.

Cons

- Benefits could be better - Cumbersome processes

First Command Financial Services Response

1y

Thank you for sharing your experience with us. At First Command, we maintain our strong culture and mission by attracting and retaining talented people. As an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. We appreciate you recognizing the importance of our collective mission of serving military personnel and their families in their pursuit of financial security. Your feedback on our business processes will be shared with the executive leadership team.

4.0

Oct 3, 2024

Enjoyable Work with Opportunities for Growth

Financial planning personnel

Recommend

CEO approval

Business Outlook

Pros

Work life balance ESOP Supportive culture Professional development opportunities Hybrid work schedule A company that truly cares about clients and employees Worthwhile mission: Coaching those who serve in their pursuit of financial security

Cons

Maternity leave: 8 weeks paid leave whereas many other companies in the industry provide 12-16 weeks paid maternity leave No 401k Match Opportunity for increased compensation: Pay raises are just 1-3%

First Command Financial Services Response

1y

Thank you for taking the time to provide feedback. First Command is owned by employees through an employee stock ownership plan (ESOP) and we encourage our people to exercise their ownership by providing feedback that will help us create a positive environment for all. A key part of that positive environment is our focus on serving those who serve. Our employees and Advisors tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Our Advisors and employees always put our clients first and offer products and services in the context of a comprehensive financial plan (thank to the support from your team). The result is a culture that reflects the high ethical standards and best practices of the financial services industry. Again, thank you for taking the time to share your experiences.

5.0

Oct 3, 2024

Great place to work

Senior instructional designer

Recommend

CEO approval

Business Outlook

Pros

Company with ethics Great benefits Traditional work ethics and environment - fun too Hybrid work schedule Stability - stable growth company

Cons

There are many layers of supervisors Sometimes, a feeling of being disconnected from business results

First Command Financial Services Response

1y

Thank you for sharing your review with us. At First Command, we are committed to creating and nurturing a positive environment for all. Encouraging feedback and constructive criticism is part of that commitment. Your comments on organizational structure and feeling disconnected are important. Regarding business results, we encourage you to join us for our bi-monthly Town Halls and CEO Forums where updates are given by our CEO, the executive leadership team, and business unit leaders. We also make them available on OneNet afterward if you aren't able to attend in person or on teams. Thank you for taking the time to share your perspective. We will share your comments with our Leadership team.

Viewing 133 - 135 of 576 Reviews

Jobs at First Command Financial Services

Document Processing & Imaging Specialist

Fort Worth, TX

View job

Financial Planning Associate (Open to Remote, If Not Local)

Compliance Quality Control Analyst II

Senior Portfolio Governance Analyst