Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 46 reviews)); "Great people and you are appreciated" ((in 40 reviews)); "Benefits are great" ((in 23 reviews)); "They also have great training on the Federal Employee market." ((in 22 reviews)); "Great work life balance and co workers" ((in 15 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Pay is low compared to industry averages" ((in 18 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 16 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 15 reviews)); "Low salary provided by organisation" ((in 10 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (576 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews

4.0

Oct 2, 2024

Great place to work

Sr data engineer

Recommend

CEO approval

Business Outlook

Pros

1.Supportive management and team-oriented culture 2.Opportunities for professional development and career growth

Cons

I haven't experienced any major downsides,

First Command Financial Services Response

1y

Thank you for taking a moment to review us. We are thrilled to hear that you are experiencing our incredible culture in your team and from leadership. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. Encouraging feedback and constructive criticism is part of that commitment. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. We appreciate you taking the time to share your experience.

5.0

Oct 2, 2024

Mission driven, family knit culture

Associate director

Recommend

CEO approval

Business Outlook

Pros

The mission is very close to my heart, the entire company is close knit, people work hard and generally smart.

Cons

Two days in the office, soon going to be three days.

First Command Financial Services Response

1y

Thank you for sharing your perspective with us. At First Command, we maintain our strong culture and mission by attracting and retaining talented people. Many of our employees and Advisors tell us that one of the most compelling elements of a career at First Command is serving military families in a meaningful way. It is our mission to serve military families in their pursuit of financial security, which makes it easy to get behind and work hard toward. Thank you for being part of the team, we're excited you are here.

5.0

Oct 2, 2024

Great Company with Great People

System administrator

Recommend

CEO approval

Business Outlook

Pros

- onboarding has been great with a lot of advice on how to succeed with this company - leadership has been supportive, friendly, and clear on their expectations of their employees - ability to change roles/departments (after a year in your current role) - my direct team has provided me with everything needed to get started and is available to help whenever I need something

Cons

I haven't found any yet!

First Command Financial Services Response

1y

Thank you for sharing your perspective and some of the benefits of a career with First Command. We maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. We're excited you are on board and supporting our mission of serving military families in their pursuit of financial security.

Viewing 136 - 138 of 576 Reviews

Jobs at First Command Financial Services

Document Processing & Imaging Specialist