Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 45 reviews)); "Great people and you are appreciated" ((in 41 reviews)); "Benefits are good" ((in 22 reviews)); "They also have great training on the Federal Employee market." ((in 19 reviews)); "Great leadership and mentors to guide you" ((in 17 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 18 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 17 reviews)); "Poor Management & lack of employee motivation" ((in 13 reviews)); "Low salary provided by organisation" ((in 10 reviews)); "Long hours and lots of pressure to find new clients." ((in 8 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

576 reviews

1.0

Sep 11, 2023

Horrible place to work.

Scrum master

Recommend

CEO approval

Business Outlook

Pros

None to consider for this company

Cons

Horrible management, basically a pyramid scheme organization.

First Command Financial Services Response

Thank you for your perspective. While we respect the rights of others to express their opinions about our company, we must respectfully reject the false statement in this post. In no way do we maintain any type of pyramid structure in our recruiting practices or client relationships. We are committed to a client-first culture that reflects the highest ethical standards and best practices of the financial services industry. Our Advisors are dedicated to coaching our client families to become financially disciplined and confident in their pursuit of financial security. Our company leaders are committed to maintaining an open door policy. We encourage employees to discuss concerns with their supervisor or management. In a recent employee experience survey, more than 90 percent of employees said they have confidence in the leadership of our organization and believe leaders care about their employees’ well-being. Thank you for taking time to share your feedback.

5.0

Sep 11, 2023

Amazing Company and Mission

District advisor

Recommend

CEO approval

Business Outlook

Pros

Ability to work with an incredible group of clients and Advisors

Cons

None to speak of for me.

First Command Financial Services Response

Thank you for sharing your positive experience as a First Command District Advisor. We are committed to creating and sustaining a culture that inspires our Advisors and employees and makes them feel appreciated and part of the First Command family. We appreciate your feedback and thank you for taking time to share your experience.

3.0

Sep 8, 2023

Great Company, Terrible Boss

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Location and coworkers are amazing and supportive at that location.

Cons

You spend your first week learning about the company. After that there is no training and depending on your boss (Advisor) it can be a very demanding and miserable place to work

First Command Financial Services Response

Thank you for sharing your perspective with us. At First Command, we focus on providing our employees with extensive training and opportunities for professional growth. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. Encouraging feedback and constructive criticism is part of that commitment. Employees are invited to share their experiences so we can address any shortcomings and bring positive change to the organization. Employee surveys and Glassdoor reviews provide us critical insights so that we can continue to improve. We appreciate you taking time to share your feedback.

Viewing 205 - 207 of 576 Reviews

Jobs at First Command Financial Services

Document Processing & Imaging Specialist

Personal Banking Associate

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Horrible place to work.

Amazing Company and Mission

Great Company, Terrible Boss

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