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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
4.0
Sep 7, 2023
Recommend
CEO approval
Business Outlook

Pros

We're a family. Each of us helps the others in any way possible. We're appreciated.

Cons

Pay could be better, however each advisor is contractor with First Command, so it does fluxuate

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First Command Financial Services Response
2y
Thank you for sharing your experience. At First Command, we are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and a part of the First Command family. Employees in our Home Office in Fort Worth, Texas, enjoy an attractive compensation package. Local Advisors set the pay and benefits for their office managers and other support staff professionals in our local offices. In all cases the goal is to attract the best people and reward them for committed service. Thank you again for taking time to share your experience.
5.0
Aug 22, 2023
Recommend
CEO approval
Business Outlook

Pros

great culture -- like a family

Cons

can be too conservative/slow moving at times

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First Command Financial Services Response
2y
Thank you for taking the time to share your positive First Command experience. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. As part of our commitment to our employees and clients, we are dedicated to making continuous investments in our systems and processes to enable ongoing business growth and enhance our client experience. We appreciate your feedback and thank you for taking time to share your experience.
4.0
Jul 31, 2023

Important Work, Great Work Climate

Recommend
CEO approval
Business Outlook

Pros

Great flexibility in schedule, valued by leadership, opportunities for growth in either professional development or corporate promotion. Great bonus and incentive programs

Cons

Pay for training is woefully low when becoming a new advisor. Commissions system is a mess. It's overly complicated and due for update.

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First Command Financial Services Response
2y
Thank you for taking time to share some of the benefits of a career as a First Command Financial Advisor. We seek to attract and retain talented people by providing employees and Advisors with opportunities to enhance their professional knowledge, develop leadership skills and grow within the organization. Our Advisors go through an extensive training program designed to equip them to succeed as independent contractors. Some of the benefits of that program include paying new Advisors during the training and licensing period and offering a full array of employee benefits. Through the program, our Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. Our Advisors are eligible to earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. At First Command, we maintain an open-door policy and encourage employees and Advisors to communicate challenges with their leadership. We rely on employee surveys and Glassdoor reviews to gain critical insights and continue to improve, so thank you for your feedback.
Viewing 208 - 210 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.