Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"Great people and you are appreciated" ((in 41 reviews)); "The culture here is great" ((in 40 reviews)); "Benefits are great" ((in 23 reviews)); "great training and place to start" ((in 21 reviews)); "Great leadership and mentors to guide you" ((in 16 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 18 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 17 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 9 reviews)); "Commission and compensation is confusing." ((in 9 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (576 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews

5.0

Oct 7, 2025

Culture Culture Culture!

Assoicate manager

Recommend

CEO approval

Business Outlook

Pros

Hybrid Great people Culture centric Investment in their people

Cons

To Many Meetings Not fully remote

First Command Financial Services Response

8mo

We’re excited to hear that the culture and team at First Command have made such a positive impression in your first year. Thank you for highlighting the hybrid flexibility, our talented teams, and the investment in employee growth. We appreciate your honest feedback on meetings and remote structure, these insights are valuable as we continue to balance collaboration with flexibility across departments.

5.0

Oct 7, 2025

An Inspiring and Collaborative Workplace

Marketing and recruitment coordinator

Recommend

CEO approval

Business Outlook

Pros

Fantastic team culture—everyone is supportive and collaborative. Leadership is approachable and invests in employee growth. Plenty of learning opportunities across marketing and recruiting. Excellent work-life balance.

Cons

None. Truly a great place to work!

First Command Financial Services Response

8mo

We’re thrilled to hear that your first year at First Command has been filled with meaningful learning, support, and collaboration. Thank you for taking the time to recognize the culture our teams work hard to foster, and for sharing how leadership and cross-functional opportunities have shaped your experience. We're glad you're here and look forward to seeing your continued growth.

5.0

Oct 3, 2025

I love working at First Command!

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

10 years at First Command and I still love it! I have flexibility in my schedule. Plenty of time with family. Training is always provided and available if I want more. I am grateful I get to work with mostly military clients and support their pursuit of financial freedom by providing the highest level of service each day. Even though I have routine to my job, no day is ever the same, so I am never bored. I have learned a lot about finance while working in my role which has personally benefited me. My Advisor is very supportive and a pleasure to work alongside.

Cons

My specific office is very small, so I do not have many coworkers.

First Command Financial Services Response

8mo

Thank you for your decade of dedicated service and for sharing this incredibly thoughtful review. Your experience reflects the impact of our mission, especially the flexibility and understanding we strive to provide for those supporting military families. We’re proud to know you feel supported, challenged, and appreciated in your work, and that your Advisor plays a key role in that experience. Your feedback about continued investment in technology is noted and aligns with our enterprise priorities for the year ahead. We’re grateful to have you as part of the First Command family.

Viewing 19 - 21 of 576 Reviews

Jobs at First Command Financial Services

Administrative Assistant

Document Processing & Imaging Specialist

Fort Worth, TX

View job

Senior Experience Researcher and Designer

Personal Banking Associate