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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
5.0
Nov 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Having come from a big corporate entity, I was a little apprehensive coming to First Command given this is the 'smallest' company I have ever worked for. Smallest it may be but so far, I have found it to be one of the biggest in terms of culture and impact. Working for a company with an actual mission is one thing but a mission that has a profound effect on our country's hero's quality of life is something else. It makes that daily grind a little more bearable and invokes an attitude of what else can I do and how can I make it better. So far everything has been great, the organization is going through changes and improvements, and I am happy to be at the forefront of it.

Cons

I have only been here a little over three months so far, I haven't found any cons yet, but I will say the health insurance coverage/premiums could be better.

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First Command Financial Services Response
7mo
Thank you for this thoughtful review and for choosing to grow your career with First Command. We’re so glad to hear that your transition from a larger organization has felt meaningful and mission-driven. We also appreciate your feedback on our benefits. While we continuously review our offerings, we encourage all employees to explore the wellness resources and employee assistance programs available to help maximize their benefits experience. We're excited to have you on board.
4.0
Oct 13, 2025

Transformation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Stable and reliable career - Recent investments in technology

Cons

- Emphasis on in office collaboration and meetings - Empowerment not consistent across organization. Many decisions falling to ELT

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First Command Financial Services Response
8mo
Thank you for being part of our continued transformation. We appreciate your recognition of our recent technology investments and your honest feedback around empowerment and collaboration. We’ll continue to focus on building an environment where leadership is accessible, collaboration is meaningful, and all team members are equipped to drive impact. Your insights help shape how we move forward.
5.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

The First Command culture surpasses that of any other workplace I've experienced. The home office campus is beautiful, making it an inviting place to work. Senior leadership takes the time to ensure that you have the resources needed to do your job, and they encourage you to reach out if you need their help. Pay and benefits are excellent.

Cons

Insurance is not active until after the first 90 days of employment.

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First Command Financial Services Response
8mo
Thank you for sharing your positive experience and for the role you play in helping make our home office an inviting and inspiring place to work. We’re glad to hear our culture and leadership support have made a meaningful difference in your time at First Command. We’d also like to clarify your feedback around benefits. First Command is pleased to offer a comprehensive benefits package designed to support the health and well-being of employees and their families. This includes medical, dental, vision, life and disability coverage, as well as wellness programs, long-term care, legal assistance, identity theft protection, an employee assistance program, and pet insurance. Coverage for you and your eligible dependents becomes effective on the first day of the calendar month coincident with or after 60 days of employment, following classification as a Regular Full-Time or eligible Part-Time employee. We appreciate your feedback and are grateful to have you on the team.
Viewing 16 - 18 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.