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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(577 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

577 reviews
5.0
Aug 12, 2022

Great team, great mission

Recommend
CEO approval
Business Outlook

Pros

Development, teamwork, client focused, employee focused, mission focused.

Cons

None, I have the opportunity to go to work every day with a great team and help military families.

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First Command Financial Services Response
3y
Thank you for sharing your positive experience with First Command. We maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities to enhance their professional knowledge, develop leadership skills and grow within the organization. We are committed to creating and sustaining a supportive culture that inspires our employees and makes them feel appreciated and a part of the First Command family. The mission of our company is incredibly important to our employees and Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. We appreciate your feedback and thank you for taking the time to share your experience.
2.0
Aug 12, 2022
Recommend
CEO approval
Business Outlook

Pros

None-Worst experience trying to fill out needed fields for Naviplan. You couldn't have made it more complicated.

Cons

Trying to get a good overview of investment and insurance accounts is impossible. I never thought I would miss CRM. You have made our lives so confusing and difficult to show new people. Hate the new system. The 1500 was the foundation document for FINRA and our business model and you have almost made it obsolete. The fact that the 1500 input was an after thought, shows how much you value this information. Then made it impossible to input with glitches on every page. We have also learned to not submit cases anymore. We just accept that there is no solution and put it in notes and move on. Too hard to expect corrections, or answers.

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First Command Financial Services Response
3y
Thank you for sharing your perspective. As part of our commitment to our employees and clients, through our Agile transformation, we are dedicated to making continuous investments in our processes, technology and digital capabilities to enable ongoing business growth and enhance our client experience. Our goal is to put the needs of our clients first and provide them with the best possible service. In this way, we maintain a culture that reflects the highest ethical standards and best practices of the financial services industry. Our company leaders are also committed to maintaining an open-door policy. We encourage employees to discuss business-related problems with their manager. We rely on employee surveys and Glassdoor reviews to gain critical insights and continue to improve, so thank you for your feedback.
5.0
Aug 12, 2022

Dream Career

Recommend
CEO approval
Business Outlook

Pros

-Family oriented and values based. Everyone is vested in your success and makes you feel like part of a family. Industry leading training at all stages in your career. No matter if you are in year 1 or year 30 there are ongoing training opportunities to allow you to continue to grow in your profession. -Fulfilling Mission. There is not one aspect of life that finances does not touch. As such, we get to make an impact lives on the daily basis that will carry through generations,

Cons

-It takes about 3 - 5 months to complete licensing which is unpaid.

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First Command Financial Services Response
3y
Thank you for sharing your positive experience as a First Command District Advisor. The mission of the company is incredibly important to our Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. One of our most valuable offerings is the Fast Start program, which provides intense professional development to prepare new people for success as independent Advisors. Some of the benefits of that program include paying new Advisors during the training period and offering a full array of employee benefits. Through the program and ongoing training, our Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. We appreciate your tenure with First Command and for sharing your experience.
Viewing 286 - 288 of 577 Reviews

Glassdoor has 634 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.