Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 634 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 46 reviews)); "Great people and you are appreciated" ((in 42 reviews)); "Benefits are great" ((in 24 reviews)); "Great training to get licensed and started in the industry." ((in 23 reviews)); "Great leadership and mentors to guide you" ((in 18 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 18 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Less than a year of financial support before becoming commission dependant." ((in 9 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(577 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (577 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

577 reviews

5.0

Aug 12, 2022

Great company serving a great market

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I get an high level of fulfillment serving those who have served our country. They are amazing to work with. And the ESOP retirement contribution is unbelievable. Work life balance for my role is really nice. I put my family first and the company is very supportive.

Cons

Initial salary is only average when you don't consider the retirement benefits.

First Command Financial Services Response

3y

Thank you for sharing some of the benefits of a career with First Command. Our mission at First Command is incredibly important to our employees and Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. At First Command, we maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. Another valuable financial benefit is our Employee Stock Ownership Program, which is available to all qualified employees and funded entirely by company contributions. Thank you again for taking the time to share your experience.

5.0

Aug 5, 2022

Great company

Advisor compensation and benefits

Recommend

CEO approval

Business Outlook

Pros

Great culture throughout the company.

Cons

Sometimes management isn't the best

First Command Financial Services Response

3y

Thank you for sharing your positive experience. At First Command, we are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and a part of the First Command family. Encouraging feedback from our employees is part of that commitment. Employees are invited to share their experiences so we can address any shortcomings and initiate positive change. First Command maintains an open-door policy, and we encourage employees to communicate challenges to their manager. We appreciate you taking time to share your feedback.

4.0

Aug 5, 2022

Caring company

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Caring company. Genuinely cares about employees.

Cons

Little home/life balance when you begin your career.

First Command Financial Services Response

3y

We appreciate you taking the time to share your experience with us. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and a part of the First Command family. As part of our commitment to our employees, we’ve implemented a new flexible, hybrid work environment which reflects a meaningful balance of in-office experiences with work that can be done virtually. The results of our recent employee experience surveys underscore the value of face-to-face interactions, which allow us to develop deeper relationships and pursue greater creativity and innovation. Thank you again for sharing your experience.

Viewing 289 - 291 of 577 Reviews

Jobs at First Command Financial Services

Document Processing & Imaging Specialist