Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 634 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 46 reviews)); "Great people and you are appreciated" ((in 42 reviews)); "Benefits are great" ((in 24 reviews)); "Great training to get licensed and started in the industry." ((in 23 reviews)); "Great leadership and mentors to guide you" ((in 18 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 18 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Less than a year of financial support before becoming commission dependant." ((in 9 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(577 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

577 reviews

5.0

Aug 5, 2022

Tough but fulfilling

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

You get to really make a difference. Not only do you work with the high net worth clients (most firms only care about those). But you also get to work and help younger military families. Sometimes it’s getting their tsp squared away, sometimes it’s getting them a debt management plan. You also get to create your schedule. And after a few years of building up, you also can make a great living, while also making a great difference in peoples lives.

Cons

I’m the beginning is tough. There is a lot to learn. You don’t have a client base built yet. And you have to really engage the community and get out there. Also, hours can be off in the beginning as you have to meet clients when they can. And sometimes that might be after they get off work after 5. After the first couple of years that goes away or calms down.

First Command Financial Services Response

3y

Thank you for taking the time to share your positive experience as a First Command Financial Advisor. The mission of the company is incredibly important to our Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Our Advisors go through an extensive training program designed to equip them to succeed as independent contractors. Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. Through this hard work and dedication, they learn how to coach our clients to become financially disciplined and confident in their pursuit of financial security. We appreciate your feedback and thank you for taking the time to share your experience.

1.0

Aug 3, 2022

Wouldn't recommend

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Great ESOP program That's about it.

Cons

Most managers have no idea what's going on Still using old software Employee feedback is never taken into consideration Employees overworked Employees outside life doesn't matter to management Management asks Employees to work on scheduled holidays off Employees know more about what's going on then managers

First Command Financial Services Response

3y

Thank you for taking time to share your experience. We maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities for professional growth and reward them through an attractive compensation and benefits program, including paid time off, volunteer time off, and paid parental and military leave. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. As part of our commitment to our employees and clients, through our Agile transformation, we are dedicated to making continuous investments in our processes, technology and digital capabilities to enable ongoing business growth and enhance our client experience. Our company leaders are also committed to maintaining an open-door policy. We encourage employees to discuss business-related problems with their supervisor or management. In a recent employee experience survey, more than 90 percent of employees said they have confidence in the leadership of our organization and believe leaders care about their employees’ well-being. Thank you for your feedback and we appreciate you taking the time to share your experience.

5.0

Aug 1, 2022

The best job I’ve ever had!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

schedule flexibility, making up hours is easier than other similar jobs, paid vacation, allows staff to work remotely if/when needed, bonuses, growth opportunity, teamwork culture, the admin staff works together to help each other at all times. I feel appreciated and valued by my superiors and peers.

Cons

I don’t think there are cons, but these are areas of improvement instead: Lower than average hourly wages, paid monthly instead of biweekly, and no medical or dental insurance; but again, these were not dealbreakers for me, but may be for others.

First Command Financial Services Response

3y

Thank you for sharing some of the benefits of working at First Command, including scheduling flexibility, a strong culture and supportive teams. At First Command, we are committed to providing our employees and Advisors with extensive training and opportunities for professional growth. Employees in our Home Office in Fort Worth, Texas, enjoy an attractive compensation package. Local Advisors set the pay and benefits for their office managers and other support staff professionals in our local offices. In all cases the goal is to attract the best people and reward them for committed service. We appreciate you taking the time to share your experience.

Viewing 292 - 294 of 577 Reviews

Jobs at First Command Financial Services

Senior Digital Product Owner, Client Portal