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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(577 total reviews)
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Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

577 reviews
4.0
Oct 16, 2024

Great mission!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Fiesy Command feels almost like working for a. It for profit company. There is a true sense of a dedicated mission that everyone works towards. Also the fact that the company is employee owned is incredible.

Cons

The executive leaders are a bit rudderless, they often make decisions with a fully fleshed out strategy. They change their minds based on how the winds are blowing that day and have a tendency to shiny-object syndrome. Otherwise the people are great and the work is rewarding.

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First Command Financial Services Response
1y
Thank you for sharing your thoughtful review of First Command. Our employees and Advisors often tell us that our mission of coaching military personnel and their families in their pursuit of financial security is one of the most compelling elements of a career here. As an employee-owned company, a remarkable benefit we offer is an Employee Stock Ownership Program, which is available to all qualified employees and funded entirely by company contributions. This means our employees are truly invested in the success of the company which adds to the united culture that drives our mission. Your feedback on strategic shifts in business direction will be shared with our executive leadership team.
4.0
Oct 15, 2024

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great training program, friendly environment

Cons

Old technology. Process is very long

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First Command Financial Services Response
1y
Thank you for writing a thoughtful review of First Command. We agree that First Command is a great place to work. We believe it is because of the people who work here that you've experience that friendly environment with a strong culture that is driven by our mission of coaching military personnel and their families in their pursuit of financial security. Each of our employees and Advisors play a role in ensuring we maintain that healthy workplace environment and will continue to rely on critical insights from you to grow as a business. We will be sharing your feedback on business technology and processes with the executive leadership team.
5.0
Oct 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Serving the military community Strategic outlook ELT is human and compassionate, transparent as much as they can be

Cons

Fort Worth campus is old and needs upgrades

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First Command Financial Services Response
1y
Thank you for sharing your review of First Command. Many of our employees and Advisors tell us one of the most compelling elements of a career here is serving military personnel and their families in their pursuit of financial security. Our internal goals may shift from time to time but our dedication to serve our military clients does not falter. We are thrilled to hear that you are benefiting from our strong executive leader communications. To grow, we rely on feedback like yours so we're grateful you've taken a moment to share some. We encourage you to connect with your leader about new opportunities and ways to work. We'll also share that insight with our executive leadership team.
Viewing 295 - 297 of 577 Reviews

Glassdoor has 634 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.