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First Entertainment Credit Union

Engaged Employer

First Entertainment Credit Union reviews

2.8

38% would recommend to a friend

(78 total reviews)
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Stephen Owen

51% approve of CEO

37% positive business outlook

First Entertainment Credit Union has an employee rating of 2.8 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have an average working experience there. The First Entertainment Credit Union employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

78 reviews
1.0
Sep 19, 2024
Recommend
CEO approval
Business Outlook

Pros

some coworkers are amazing to work with

Cons

My first year at First Entertainment was enjoyable, but since the leadership change, the atmosphere has shifted dramatically. Now, every eight-hour shift feels like walking on eggshells; I constantly fear losing my job over minor mistakes. The company seems to have abandoned verbal and written warnings, opting instead for immediate termination, which creates an environment of anxiety and uncertainty. Despite the CEO’s assurances that there would be no layoffs, we have experienced multiple job cuts and the closure of a previously thriving branch. This has left many dedicated employees without work and fostered an atmosphere of uncertainty among those who remain. While the company publicly emphasizes a commitment to "putting people first," this appears to be little more than a hollow promise. The reality is that employee welfare seems to be of little concern. Leadership has created an intensely toxic work environment. If you're a favorite, a promotion is practically guaranteed. In contrast, leadership often receives multiple promotions each year, while hardworking employees must constantly prove themselves just to earn the same recognition. I no longer feel welcome at First Entertainment; instead, I feel like a burden. The current leadership is driving the company toward decline, and unless meaningful changes are made, I fear for its future. I'm certain someone from HR will reply with compassion, but it is nothing more than a facade. I would strongly discourage anyone from working here, especially if you value your mental health.

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First Entertainment Credit Union Response
1y
Thank you for taking the time to share your experience and feedback. We truly appreciate your over five years of dedication to First Entertainment Credit Union and value your input. It’s clear that recent changes within the organization have impacted your experience, and we want to acknowledge how difficult that must feel. Your concerns about job security, the shift in workplace culture, and the communication around business decisions like branch closures are important points for us to consider as we continuously strive to improve. While changes in leadership and operational decisions can sometimes create challenges, we understand that feeling uncertain about the future is never easy. Regarding promotions and recognition, it's important to us that all teammates feel valued for their contributions. While everyone’s career path is unique, we want to ensure that growth opportunities are available to all. We are committed to fostering a fair and transparent environment that supports the development of every individual on our team. The Credit Union respects your perspective and the fact that this has been your experience. Your feedback helps us see where there may be gaps between intention and execution, and we take that seriously. If you’re open to it, we would welcome the opportunity to talk further and better understand how we can improve the experience for you and others. Your voice matters, and we are committed to learning and growing from all feedback. Thank you again for sharing.
3.0
May 2, 2024

Helps to know people in high places

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They like to promote from within. Competitive pay and benefits are attractive. Fun employee engagement opportunities.

Cons

Favoritism shown from people in high places. Bad communication. Short-staffing throughout organization. Products and processes put into circulation before working out all the kinks.

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First Entertainment Credit Union Response
1y
Thank you for your feedback and letting us know about your experience during your tenure. We are happy to hear that you appreciate our competitive total rewards program and enjoyed the employee engagement efforts. As a Credit Union, we truly value and continue to embody the belief of internal mobility. We are saddened to hear about your observation of favoritism at the workplace and will continue to work on enforcing practices that measure our teammates based on objective performance results. The leadership team takes your feedback very seriously and commit to having meaningful discussions surrounding our staff needs and product offerings. Thank you for your contributions to the Credit Union!
1.0
Jun 30, 2021

Change too often too soon

Recommend
CEO approval
Business Outlook

Pros

Sometime it’s the people that’s great to work with. It seems that no one can be trusted. Becareful what you say and who you say it too. This is such a small company that everyone talks to each other.

Cons

Too much change and change happens too often. As soon as you have a sense of direction where the company is going, management changes happens and so does the goal/direction of the company. Seems to be a high turnover because we were always short staffed.

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First Entertainment Credit Union Response
3y
Thank you for taking the time to provide a review of your time with our organization. We wish you all the best in your future endeavors! - Human Resources 9/13/22
Viewing 16 - 18 of 78 Reviews

Glassdoor has 81 First Entertainment Credit Union reviews submitted anonymously by First Entertainment Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if First Entertainment Credit Union is right for you.