Does First Merchants pay their employees well?

According to anonymously submitted Glassdoor reviews, First Merchants employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at First Merchants. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at First Merchants?

60% of First Merchants employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Merchants 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at First Merchants?

Customer Service Representative (19) , Service Associate (10) , Credit Analyst (8) , Personal Banker (7) , Manager (6) , Bank Teller (5) , Assistant Manager (4) , Branch Manager (4) , Client Relationship Representative (4) , Customer Relations Representative (4) , Customer Service Associate (4) , Customer Service Representative (CSR) (4) , Teller (4) , Banking Center Manager (3) , Client Relationship Representative (CRR) (3)

What are the pros of working at First Merchants according to real employee reviews?

"The company has good benefits and 401" ((in 15 reviews)); "Great culture where the leaders truly care about their staff and communities." ((in 11 reviews)); "You got the holidays off and paid" ((in 7 reviews)); "They have a great training and onboarding process" ((in 5 reviews)); "Friendly work environment." ((in 5 reviews))

What are the cons of working at First Merchants according to real employee reviews?

"Management is completely disconnected from the retail staff." ((in 10 reviews)); "In the 6 years I was there I went through 5 managers." ((in 7 reviews)); "Upper management at the Noblesville's branch was awful." ((in 6 reviews)); "Long hours because they cannot maintain staffing." ((in 5 reviews)); "Annual raises were only 1%, and it is almost impossible to get a bigger raise unless you get a promotion." ((in 5 reviews))

What are the top reviewed First Merchants locations?

Indianapolis , Daleville , Fort Wayne , Muncie , Lafayette , Munster , Carmel , Anderson , Columbus , Farmington Hills , Monroe , Fishers , Noblesville , Detroit , Lambertville , Chicago , Muncie , Ann Arbor , Farmington , Novi , Temperance , Rochester , Monticello , Winchester , Pendleton , Dyer , Highland , Shelbyville , Knightstown , Oxford

First Merchants reviews

3.5

60% would recommend to a friend

(228 total reviews)

Mark K. Hardwick

71% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Merchants has an employee rating of 3.5 out of 5 stars, based on 228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Merchants employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

228 reviews

3.0

Jun 4, 2021

Underpaid

Teller

Recommend

CEO approval

Business Outlook

Pros

People I worked directly with were fantastic.

Cons

FMB acquired my previous employer and I immediately noticed a difference in the culture of the people who were with the previous bank and first merchants originals.

4.0

Jul 19, 2020

Great company to work for, just behind in some areas.

Service associate

Recommend

CEO approval

Business Outlook

Pros

First Merchants is a company that definitely cares about its clientele as well as the people that work for them. There's always room for growth if you're wanting to transition into a different position, whether that's retail or commercial. Great work-life balance. Managers are usually pretty understanding if unusual circumstances arise.

Cons

Unfortunately, because the company is a smaller bank, the pay is a lot less than the bigger banks. As well as the transaction processes behind the teller line not being up-to-date with the larger banks. You may sometimes feel like you have to internally make the pay worth it for all the things required of a teller.

3.0

Apr 13, 2020

It's a decent stepping stone.

Banking center customer service manager

Recommend

CEO approval

Business Outlook

Pros

Your co-workers feel like family. You opportunities to learn what it's like to help a smaller company grow. If you stay long enough, you have ample room to step up the ladder. Good for those looking to gain experience in banking.

Cons

There will be plenty of times where your work-life balance just becomes work and no life. I don't have benefits through FMB, but my co-workers complain that they pay a good amount for mediocre coverage. Goals are hard to hit especially with lack of advertising and locations in some regions.

Viewing 61 - 63 of 228 Reviews

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Jobs at First Merchants

Service Associate - Hire Ahead (Teller)

Pendleton, IN

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Service Associate (Teller)

Pendleton, IN

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Service Associate (Teller)

Service Associate (Teller)

Service Associate (Part Time Teller 20-24 Hours)

Rensselaer, IN

View job

First Merchants

First Merchants reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Underpaid

Great company to work for, just behind in some areas.

It's a decent stepping stone.

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Jobs at First Merchants