Does First Merchants pay their employees well?

According to anonymously submitted Glassdoor reviews, First Merchants employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at First Merchants. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at First Merchants?

60% of First Merchants employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Merchants 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at First Merchants?

Customer Service Representative (19) , Service Associate (10) , Credit Analyst (8) , Personal Banker (7) , Manager (6) , Bank Teller (5) , Assistant Manager (4) , Branch Manager (4) , Client Relationship Representative (4) , Customer Relations Representative (4) , Customer Service Associate (4) , Customer Service Representative (CSR) (4) , Teller (4) , Banking Center Manager (3) , Client Relationship Representative (CRR) (3)

What are the pros of working at First Merchants according to real employee reviews?

"The company has good benefits and 401" ((in 16 reviews)); "Great culture where the leaders truly care about their staff and communities." ((in 11 reviews)); "You got the holidays off and paid" ((in 8 reviews)); "They have a great training and onboarding process" ((in 7 reviews)); "Great employees to work with." ((in 6 reviews))

What are the cons of working at First Merchants according to real employee reviews?

"Management is absolutely horrible, there is very little communication supervisors to workers." ((in 10 reviews)); "In the 6 years I was there I went through 5 managers." ((in 7 reviews)); "Upper management at the Noblesville's branch was awful." ((in 6 reviews)); "Long hours because they cannot maintain staffing." ((in 4 reviews)); "Annual raises were only 1%, and it is almost impossible to get a bigger raise unless you get a promotion." ((in 4 reviews))

What are the top reviewed First Merchants locations?

Indianapolis , Daleville , Fort Wayne , Muncie , Lafayette , Munster , Carmel , Anderson , Columbus , Farmington Hills , Monroe , Fishers , Noblesville , Detroit , Lambertville , Chicago , Muncie , Ann Arbor , Farmington , Novi , Temperance , Rochester , Monticello , Winchester , Pendleton , Dyer , Highland , Shelbyville , Knightstown , Oxford

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First Merchants

First Merchants reviews

3.5

60% would recommend to a friend

(228 total reviews)

Mark K. Hardwick

71% approve of CEO

57% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

First Merchants has an employee rating of 3.5 out of 5 stars, based on 228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Merchants employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

228 reviews

1.0

May 2, 2019

Awful place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Used to be a great place but as more Nat City/PNC people come in the culture is awful.

Cons

A huge dissonnect from Executive management to middle management. Middle management does not communicate, they treat their people like dung, the branches are awful, they either have people working who are not trained, or don't care.

2.0

Sep 19, 2017

While this isn't the worst place to work, it definitely isn't the best.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You got the holidays off and paid The coworkers are friendly The hours are overall pretty nice Overall friendly environment

Cons

The pay is definitely on the lower end for this line of work. Also when you interview they will tell you that you don't do cold calls, but you will quickly find that this is not true. Cold calls are actually required of you. They try to spin it off by saying that you are only contacting people about products which would benefit them but this is only sometimes the case. You have specific sales goals for things like new checking accounts and loans, so you will often find yourself calling on things like loans which people don't need. First merchants obviously doesn't have a good grasp on what a cold call is.

3.0

Apr 12, 2017

Personal Banker Life

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The customer are wonderful and this bank can compete with the big banks and still give that community small bank feel.

Cons

Management is completely disconnected from the retail staff. They set unrealistic goals and make requests that they themselves are not willing to do.

Viewing 67 - 69 of 228 Reviews

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Jobs at First Merchants

Service Associate - Hire Ahead (Teller)

Pendleton, IN

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Service Associate (Teller)

Pendleton, IN

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Service Associate (Teller)

Service Associate (Teller)

Service Associate (Part Time Teller 20-24 Hours)

Rensselaer, IN

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