Does First Merchants pay their employees well?

According to anonymously submitted Glassdoor reviews, First Merchants employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at First Merchants. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at First Merchants?

60% of First Merchants employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Merchants 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at First Merchants?

Customer Service Representative (19) , Service Associate (10) , Credit Analyst (8) , Personal Banker (7) , Manager (6) , Bank Teller (5) , Assistant Manager (4) , Branch Manager (4) , Client Relationship Representative (4) , Customer Relations Representative (4) , Customer Service Associate (4) , Customer Service Representative (CSR) (4) , Teller (4) , Banking Center Manager (3) , Client Relationship Representative (CRR) (3)

What are the pros of working at First Merchants according to real employee reviews?

"The company has good benefits and 401" ((in 16 reviews)); "Great culture where the leaders truly care about their staff and communities." ((in 11 reviews)); "You got the holidays off and paid" ((in 8 reviews)); "They have a great training and onboarding process" ((in 7 reviews)); "Great employees to work with." ((in 6 reviews))

What are the cons of working at First Merchants according to real employee reviews?

"Management is absolutely horrible, there is very little communication supervisors to workers." ((in 10 reviews)); "In the 6 years I was there I went through 5 managers." ((in 7 reviews)); "Upper management at the Noblesville's branch was awful." ((in 6 reviews)); "Long hours because they cannot maintain staffing." ((in 4 reviews)); "Annual raises were only 1%, and it is almost impossible to get a bigger raise unless you get a promotion." ((in 4 reviews))

What are the top reviewed First Merchants locations?

Indianapolis , Daleville , Fort Wayne , Muncie , Lafayette , Munster , Carmel , Anderson , Columbus , Farmington Hills , Monroe , Fishers , Noblesville , Detroit , Lambertville , Chicago , Muncie , Ann Arbor , Farmington , Novi , Temperance , Rochester , Monticello , Winchester , Pendleton , Dyer , Highland , Shelbyville , Knightstown , Oxford

First Merchants reviews

3.5

60% would recommend to a friend

(228 total reviews)

Mark K. Hardwick

71% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Merchants has an employee rating of 3.5 out of 5 stars, based on 228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Merchants employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

228 reviews

5.0

Mar 17, 2017

Supportive and encouraging team atmosphere.

Human resources

Recommend

CEO approval

Business Outlook

Pros

First Merchants is an excellent place to work. It is very much a team oriented environment, where teammates support and encourage one another to succeed. Those that work hard are identified and recognized by management. There are great advancement opportunities for hard workers willing to put in the time and effort. Upper management cares about employees and their success.

Cons

I can't think of a single con.

4.0

Feb 9, 2017

Decent for the location.

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Easy to do, relaxed environment. Independent work.

Cons

Stressful, under appreciation, must be even-tempered. Or very calm.

1.0

Jan 20, 2017

Poor Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People are consistently quiting so job advancement is a real possibility. Locations throughout the state. Executive team is very strong.

Cons

Culture is really off there. No excitement and you operate in constant fear of discipline. Bank is not committed to helping employees find solutions for customers even at the expense of damaging great relationships. When you are able to be successful praise is hard to come by and pay is even harder.

Viewing 70 - 72 of 228 Reviews

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Jobs at First Merchants

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First Merchants reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Supportive and encouraging team atmosphere.

Decent for the location.

Poor Culture

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Jobs at First Merchants