Does First Merchants pay their employees well?

According to anonymously submitted Glassdoor reviews, First Merchants employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at First Merchants. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at First Merchants?

60% of First Merchants employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Merchants 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at First Merchants?

Customer Service Representative (19) , Service Associate (10) , Credit Analyst (8) , Personal Banker (7) , Manager (6) , Bank Teller (5) , Assistant Manager (4) , Branch Manager (4) , Client Relationship Representative (4) , Customer Relations Representative (4) , Customer Service Associate (4) , Customer Service Representative (CSR) (4) , Teller (4) , Banking Center Manager (3) , Client Relationship Representative (CRR) (3)

What are the pros of working at First Merchants according to real employee reviews?

"The company has good benefits and 401" ((in 16 reviews)); "Great culture where the leaders truly care about their staff and communities." ((in 11 reviews)); "You got the holidays off and paid" ((in 8 reviews)); "They have a great training and onboarding process" ((in 7 reviews)); "Great employees to work with." ((in 6 reviews))

What are the cons of working at First Merchants according to real employee reviews?

"Management is absolutely horrible, there is very little communication supervisors to workers." ((in 10 reviews)); "In the 6 years I was there I went through 5 managers." ((in 7 reviews)); "Upper management at the Noblesville's branch was awful." ((in 6 reviews)); "Long hours because they cannot maintain staffing." ((in 4 reviews)); "Annual raises were only 1%, and it is almost impossible to get a bigger raise unless you get a promotion." ((in 4 reviews))

What are the top reviewed First Merchants locations?

Indianapolis , Daleville , Fort Wayne , Muncie , Lafayette , Munster , Carmel , Anderson , Columbus , Farmington Hills , Monroe , Fishers , Noblesville , Detroit , Lambertville , Chicago , Muncie , Ann Arbor , Farmington , Novi , Temperance , Rochester , Monticello , Winchester , Pendleton , Dyer , Highland , Shelbyville , Knightstown , Oxford

First Merchants reviews

3.5

60% would recommend to a friend

(228 total reviews)

Mark K. Hardwick

71% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (228 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Merchants has an employee rating of 3.5 out of 5 stars, based on 228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Merchants employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

228 reviews

4.0

Jun 8, 2016

Credit Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The credit team is phenomenal. Wonderful work environment and encouragement. The credit managers have their employees best interests at heart.

Cons

The company did not often promote from within. Communication from HR was inconsistent and compensation was lower than what competitors offered.

2.0

Sep 2, 2015

Fine for learning banking

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Depending on the branch you learn many different things and are able to help customers.

Cons

Much of the management staff is not knowledgable about the practices. They promote based on tenure, goals and education. Which is not always a bad thing but can become a bad thing when you have managers who aren't ready to lead, leaders who don't know how to motivate or even give constructive criticism to their employees and managers who want to be best friends with their staff. That's no way to manage and it affects moral. There is no communication from hire ups most times or it takes forever to get responses back. If you work at an in store branch you might as well fend for yourself because you're the "red headed step child" of the company.

2.0

Jul 20, 2015

CSA

Csa

Recommend

CEO approval

Business Outlook

Pros

Great staff of people to work with

Cons

Not very good of communication

Viewing 73 - 75 of 228 Reviews

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Jobs at First Merchants

Service Associate (Teller)

Service Associate (Part Time Teller 20-24 Hours)

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Service Associate (Teller)

Service Associate - Reserve (Teller)

Harlan, IN

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Service Associate (Teller)

First Merchants

First Merchants reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Credit Analyst

Fine for learning banking

CSA

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Jobs at First Merchants