First Merchants reviews

Health insurance is very poor. Only high deductible health insurance is available, which is becoming more common, but the deductible is super high with very high premiums as well. The bank is always looking for a bank to acquire and doesn’t really care how it goes, or if people stay. The bank is very cheap and the technology is very outdated. Employees aren’t always replaced, their work is just spread out, leading to more work for everyone. Also leads to overtime, however, you’re likely salary, so you won’t get any. Start out with 12 PTO days and 8 sick days a year. The sick time accumulates but is not paid out if you leave. So may as well use it up. Don’t feel like I can trust the bank. Was promised to be “fairly rewarded” for significant overtime dealing with PPP loans. However, 6 months later, and still nothing has been done. Management is very out of touch with anyone who isn’t an executive.

Management throughout the entire company is a joke. I am over qualified for CSR and tried to go to CSM. They chose to go with someone from outside the company who left them 5 months later. I had been with the company for 3 years at that point. I have a bachelor's degree and was doing the job when we were without. The same thing happened to another employee recently who tried to replace that CSM. Went outside the company, so they lost a good employee.