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First National Bank Texas

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First National Bank Texas reviews

3.4

63% would recommend to a friend

(534 total reviews)

Robert W. (Bobby) Hoxworth

80% approve of CEO

54% positive business outlook

First National Bank Texas has an employee rating of 3.4 out of 5 stars, based on 534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First National Bank Texas employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

534 reviews
3.0
Jan 15, 2015

Group Think Crisis

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Getting through the interview was relatively easy. They are a 100% pro-female employer which is good, but women relate and think differently than men and when the gender distribution in a company or department, etc., is warped, weird cliques, personal wars and biases begin to form. The people I've met are respectful, kind and considerate. Nobody rocks the boat (see below). Promotes from within. They make the employee feel appreciated by doing all the little things remembering birthdays, hire date anniversaries and warm welcomes, etc. If you stay long enough, you can be promoted, but be prepared to wait. Many employees stay at the company for years and years because their job is comfortable and let's be for real, if you're not working on the military base, what other real job opportunities are there for you locally?

Cons

As old as the company is, I would expect them to be more organized, more modernized and better able to forecast and make strategic decisions. Instead, it seems that most actions are a reaction as opposed to a response. The company has tried hard and long to maintain old systems and processes and make them work for new problems - or just make them appear new when they indeed aren't. Improvements are happening, but they are exceedingly slow in coming. I hope this slow-to-change mentality doesn't cause they to lose marketshare. A number of the company's competitors are simply better equipped to offer what the customer needs. Being headquartered in a military town, too much of the leadership has a military background (whether soldier or spouse), and because the entire structure of the company is hierarchical with autocratic leadership, knowledge is pooled into certain individuals and people work very hard to protect the niche/spot/position they've attained. So in the company, key people have the knowledge, but the company itself doesn't! Most companies overcome this by having documented processes; this company doesn't. There are few documented processes outside of those that directly interact with the customer and HR of course. I believe the loyal culture of the military community along with the company structure has created massive group think which means they won't and don't face problems until it is or almost is a crisis, and no one is willing to deal with obvious issues for fear of running against the grain. Also, a lot of people complain about the pay. A company that's not run well can't pay well.

4.0
Nov 30, 2014
Recommend
CEO approval
Business Outlook

Pros

They make it possible to move up in the company at a good pace. There are positions open at different locations and you gain experience with different kinds of responsibilities. They balance the positive and negative feedback well so that you improve in different areas as you move up. Bank is privately owned so it feels slightly more family oriented then larger banks.

Cons

Bank is open 7 days a week so it makes it's difficult to plan anything over the weekend. The hours are 9-7 Mon-Fri, 9-6 on Sat, and 11-4 on Sunday. If you are a Supervisor, manager or above you cannot have any schedule restrictions that might conflict with the banks hours.

2.0
Feb 5, 2014

Assistant Branch Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growth, learning opportunity, gives one the ability to build relationships with management, customers and store employees. Offers full time and part time positions and ideal for college students.

Cons

Extremely low pay. They go off of this fallacy that you write your own incentive check with how many accounts you open, how many new direct deposits you can get, etc. however, they've placed so many restrictions on the incentives that it gets tiresome. The people that the company hires are sometimes incompetent. Too much focus on sales rather than other things like employee and customer retention. Very unorganized and sloppy. They hire kids out of high school promote them calling them "supervisors" and what not and then when able, promote them to run a branch. They don't pay more for degrees of high education-like college and use the excuse of "we pay for hard work" as if college wasn't hard work. No credit checks or anything so the customer draw are usually those who have bad credit and who will normally overdraft their accounts, yell at you, and then accumulate negative balance fees and blame you.

Viewing 16 - 18 of 534 Reviews

Glassdoor has 540 First National Bank Texas reviews submitted anonymously by First National Bank Texas employees. Read employee reviews and ratings on Glassdoor to decide if First National Bank Texas is right for you.