Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

33% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good Benefits and Paid Time Off" ((in 66 reviews)); "great people to work with and knowledgeable managers" ((in 42 reviews)); "Work Life Balance is great" ((in 21 reviews)); "+ great coworkers" ((in 20 reviews)); "Employees were great" ((in 16 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 28 reviews)); "Can't tell what upper management actually DO." ((in 23 reviews)); "No training, many open positions, fend for yourself." ((in 12 reviews)); "Constant layoffs to save a dollar" ((in 12 reviews)); "Leadership and management are either vague or unheard of." ((in 11 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.7

33% would recommend to a friend

(635 total reviews)

Brian X. Tierney

14% approve of CEO

21% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.9

Senior management

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

635 reviews

3.0

Sep 1, 2009

FirstEnergy - a good place to be FROM

Nuclear technician

Recommend

CEO approval

Business Outlook

Pros

Best salaries in the NE Ohio area; some very good people to work with; my superintendent is one of the best people-persons I have ever worked for.

Cons

Corporate management just doesn't get it... you can't run a plant for 25 years without spending money replacing broken equipment... duct tape and band-aides will only get you so far. They think INPO is too stupid to figure out that they won't spend the money to fix issues INPO recommends working on until a month before INPO comes back. Gee... do you think they will notice? INPO 4 two evaluations running... can we set another record and make it 3 in a row?

2.0

Jul 1, 2009

Be careful!

Recruiter

Recommend

CEO approval

Business Outlook

Pros

A lot of training opportunties.

Cons

Never had time for training. No work/life balance. Turnover rate was in the high double digits and management kept blaming the people leaving! No autonomy to make your own decisons about what would be strategic or good for the business, majority of decisions were based on political outcomes.

4.0

May 9, 2009

Overall Good Place

Representative

Recommend

CEO approval

Business Outlook

Pros

The pay at FirstEnergy is more than other area companies. Employees are encouraged to "move up the ladder" through promotions and lateral moves, which is very appealing to a younger audience. Feedback on job performance is thorough and is given at least twice a year. Overall, its a good place to start or develop a career.

Cons

Parking is limited at the Corporate Office (although steps have been taken recently to improve). Management tends to have an "alarmist" viewpoint. Even though goals are met and even exceeded, they will paint a gloomy picture.

Viewing 628 - 630 of 635 Reviews

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Jobs at FirstEnergy

Transitional Meter Reader - IJ-0654

Meter Reader B - Local 2357

Safety Representative