Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

33% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good Benefits and Paid Time Off" ((in 66 reviews)); "great people to work with and knowledgeable managers" ((in 42 reviews)); "Work Life Balance is great" ((in 21 reviews)); "+ great coworkers" ((in 20 reviews)); "Employees were great" ((in 16 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 28 reviews)); "Can't tell what upper management actually DO." ((in 23 reviews)); "No training, many open positions, fend for yourself." ((in 12 reviews)); "Constant layoffs to save a dollar" ((in 12 reviews)); "Leadership and management are either vague or unheard of." ((in 11 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.7

33% would recommend to a friend

(635 total reviews)

Brian X. Tierney

14% approve of CEO

21% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.9

Senior management

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

635 reviews

3.0

Jan 17, 2009

Hope for Perry after two consecutive INPO 4 reviews?

Instrumentation and controls technician

Recommend

CEO approval

Business Outlook

Pros

Best salaries in the immediate area. Opportunity to transfer to positions at other plants within the holding company for career advancement, if you are willing to move.

Cons

Far too cost conscious... saving pennies results in costing millions at Perry. After 25 years of neglect, there are finally signs of funding being released to upgrade and maintain major equipment, but there are already signs of backing off. Two straight INPO 4 ratings seemed to shake things up in Akron (Corp headquarters), I HOPE they don't go back to "business as usual".

4.0

Jan 2, 2009

FirstEnergy - overall not a bad place to be

It systems operation specialist

Recommend

CEO approval

Business Outlook

Pros

It's a large company, so plenty of other departments, managers, locations to go if you don't like your current manager, position, or location. The compensation is good compared to jobs in smaller companies. (Not sure how it rates compared to other large companies.) Benefits are excellent compared to most companies I'm familiar with, other than exceptions such as Google.

Cons

The typical ones found in a large company: bureaucracy, sometimes stifling. However, this varies a lot based on your manager, department, position, and reputation.

4.0

Aug 20, 2008

Good benefits, choose your manager carefully

It bus specialist

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits package - 401K, Pension, Insurance, Time Off

Cons

Old school mentality, can be a Good Ol' Boys network, expect long hours. Your work environment is very dependent on your reporting structure

Viewing 631 - 633 of 635 Reviews

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Jobs at FirstEnergy

Executive Assistant - PA Substation Services

Administrative Technician - Treasury

Financial Analyst - Transmission

Meter Reader B - Local 2357