FirstEnergy reviews

2.7

33% would recommend to a friend

(635 total reviews)
avatar

Brian X. Tierney

14% approve of CEO

21% positive business outlook

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

635 reviews
2.0
Mar 16, 2025

Not what it used to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generous PTO and they still offer a pension.

Cons

New senior leadership has had a negative impact on employee morale. Layoffs/cutting jobs, cutting bonuses, forcing return to the office, spending money on the wrong things, and prioritizing contractors over employees are just some of the recent decisions by management. It's not the same company it used to be.

1.0
Aug 12, 2025

Has Gotten Bad

Recommend
CEO approval
Business Outlook

Pros

I like the people I work with on my team.

Cons

When I joined FirstEnergy, morale was high, the company invested in employees, and hard work was recognized. Unfortunately, the culture has shifted dramatically. Leadership turnover in the executive suite has become a constant, with each new leader implementing disruptive changes before quickly moving on. A recent reorganization into a “Product Model” resulted in a 10% layoff in IT. Months later, leadership is still trying to define how this model will work, leaving some employees — including myself — without direct managers. This uncertainty, coupled with repeated reminders to “cut back,” has created a climate of instability. Promotions have stalled, career growth opportunities are scarce, and it feels like further layoffs are likely. While the company once prioritized its people, that no longer seems to be the case. Based on my experience, I would not recommend working here.

1.0
Mar 18, 2025

Getting worse by the day

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive Pay, some positions have overtime opportunities

Cons

Executive Management is actively hostile to employees and chooses everything opposite of what they support

Viewing 7 - 9 of 635 Reviews

Glassdoor has 725 FirstEnergy reviews submitted anonymously by FirstEnergy employees. Read employee reviews and ratings on Glassdoor to decide if FirstEnergy is right for you.