FirstEnergy reviews

2.7

33% would recommend to a friend

(635 total reviews)
avatar

Brian X. Tierney

14% approve of CEO

21% positive business outlook

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

635 reviews
2.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Compensation is well above average. One of the few companies that provide pension. Very Stable Organization.

Cons

The pivot to a state-centric decentralized business model has created a far greater expansion in leadership severely outpacing a commensurate (non-existant) increase in support staff. While no formal hiring freeze is in place currently, getting additional staff requires an act of congress. This coupled with zero appetite for meaningful technological investment (a holistcally approached ERP system is needed) instead of numerous bolt-on sytems generating unending inter-system minutia, which only a handful of people in the company can knowledgeably navigate. This creates ridiculous bottlenecks in responsiveness and wrecks the work-life balance of those that do have the knowledge to answer questions. Additionally the layoffs didn't help, which further exacerbated the support resource issues. Couple all of this with an RTO, scheduled for July, we have ourselves a truly awful place to work. Its a real shame, this really was a great place to work for quite a while. Not anymore. I expect highly competent personnel to begin leaving as soon as the smoke clears in the labor market. I wouldn't want to be middle-management having to pick up the slack. Personally, I'm at a point, I may not even care about the above average compensation, a great work life balance (and remote/hybrid working model) may be worth less compensation elsewhere.

1.0
Mar 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Clean bathrooms and potable water in most locations

Cons

Constantly hiring contractors instead of employees. They laid off and offered early retirement to 700 employees in 2023 and didn’t replace any of them. Now a hiring freeze and more layoffs. If the community is wondering why the company provides poor service it’s the new CEO hiring 100 new c suite executives and laying off the low level employees that actually get the work done. The company sure loves to tout how diverse the c suites are but director level and below are almost exclusively white men

2.0
Mar 13, 2025
Recommend
CEO approval
Business Outlook

Pros

The company pays a decent wage and has good benefits.

Cons

There is minimal work/life balance. Upper management does not care about employee morale. They company adopted a remote/hybrid model and has now decided to take that away after people had made major changes to their lives. This shows the lack of trust the company has in it's employees.

Viewing 4 - 6 of 635 Reviews

Glassdoor has 725 FirstEnergy reviews submitted anonymously by FirstEnergy employees. Read employee reviews and ratings on Glassdoor to decide if FirstEnergy is right for you.