FirstKey Homes reviews

3.5

66% would recommend to a friend

(278 total reviews)
avatar

Mark Smith

67% approve of CEO

63% positive business outlook

FirstKey Homes has an employee rating of 3.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstKey Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

278 reviews
1.0
Dec 4, 2019

Bad upper management

Recommend
CEO approval
Business Outlook

Pros

Good direct report who left

Cons

Upper management is blind to what they need

avatar
FirstKey Homes Response
6y
Hi there and thank you for your review. Our field teams have led a lot of change throughout the organization based on recommendations and ideas; the best ideas come from everyone. I'd liked to learn more specifically about your review . If you have not had an exit interview yet, we can arrange that for you. Best of luck to you. Sparkle
1.0
Aug 18, 2019

All over the place with no clear path.

Recommend
CEO approval
Business Outlook

Pros

Some very good people

Cons

Turnover is out of control. You can definitely learn things to improve your skills due to the lack of training. You will have no choice, it's a figure it out or your out culture. Eight bosses in a year and a half and still managed to get the department working seamlessly then "Thanks, we've got it from here". I was shown the door. Mass layoffs in the 3rd and 4th quarters every year. If your looking for a long term career...skip this company!!!

avatar
FirstKey Homes Response
6y
Hi! I am sorry to read your review and to hear about your experience. Turnover is not easy in any work environment and I understand your concerns. As you know, our environment is fast paced as we are grow the business and it isn't for everyone. The team member experience and feedback is important to us and I will pass yours along. We wish you luck in your future and thank you for your efforts while at FirstKey Homes. Thanks, Sparkle
5.0
Sep 25, 2018

Accounting Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Although the company is fairly new they try their best to make sure that we have a great culture. There are many "new" company growing pains but management goes out of their way to make sure that everyone feels involved in the issue resolutions and that everyone feels like "part of the team". Coming to FirstKey was one of the best career decisions that I've made!

Cons

As mentioned above there are some "growing pains" but that is to be expected with any new company. If I had to say something negative I would say that not all teams are offered the option to telecommute, but I've been told that this policy is under review.

avatar
FirstKey Homes Response
7y
Hi! Thank you for taking the time to write your review. We do work hard to work through any growing pains as you mention and the Team that is in place is working great at doing just this. It is a fast paced work environment with a lot of growth opportunity, so stick around and grow with us! Thank you for all that you do here. Scott
Viewing 28 - 30 of 278 Reviews

Glassdoor has 287 FirstKey Homes reviews submitted anonymously by FirstKey Homes employees. Read employee reviews and ratings on Glassdoor to decide if FirstKey Homes is right for you.