FirstKey Homes reviews

3.5

66% would recommend to a friend

(278 total reviews)
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Mark Smith

67% approve of CEO

63% positive business outlook

FirstKey Homes has an employee rating of 3.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstKey Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

278 reviews
2.0
Jan 7, 2019

Assistant Market Operations Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Banking hours, office location, flexibility

Cons

work/life balance. not giving advancement based on gender

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FirstKey Homes Response
7y
Hi! Thank you for your review. I am happy to see that you enjoy the hours, your office location and the flexibility we like to offer our team members. However, I am sad to find that you do not have good work/life balance and your opinion of advancement. We understand that in this day and age, work/life balance is important and we try to make it a priority in all our offices. If you find it is not present, I would suggest talking with your manager to work to find a better balance. I do understand that it is your opinion on gender effecting advancement but this isn't the case and we give every team member the opportunity despite any and all differences. We do not pick and choose based on what we see, we do have team members that advance in their careers here at FirstKey Homes based on performance and we feel that is the only way to do so. Work hard in a fast-growing company and the advancement options are endless! Thank you for everything you do here! Scott
1.0
May 1, 2022

Run away

Recommend
CEO approval
Business Outlook

Pros

Decent base and high bonus but goals are not realistic

Cons

Extremely old systems that make your job feel like hell. Management is HORRIBLE. Unrealistic goals without providing the adequate ressources !! I hate it here never had a 1-1 . Took 6 months for my manager to accept my 1-1 meeting request. I had no idea what she looked like. Unbelievable. Insurance is horrible ! Doesn’t cover the bare minimum and deductibles are high

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FirstKey Homes Response
4y
Thank you for taking the time to provide your feedback. We aim to equip our employees with the necessary tools to help support and grow each of our employees. I would love to hear more about your experience and try to understand the coaching that needs to occur on our side with management and how our benefits could better serve you and your needs. This would be a confidential conversation. Please email me at kwalters@firstkeyhomes.com if you would like to see things change. Thank you again for taking the time to voice your concerns.
1.0
May 1, 2021

Teams are severely understaffed and overworked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pros are Pay and Benefits

Cons

Excessive Burnouts and high turnover rates

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FirstKey Homes Response
5y
Thank you for taking the time to provide feedback. We are working hard to build up our employee base and provide a much better work life balance to our employees. If you would like to speak about this or anything else, please let me know. kwalters@firstkeyhomes Hearing from our employees on how we can be better is critical to our long term success.
Viewing 25 - 27 of 278 Reviews

Glassdoor has 287 FirstKey Homes reviews submitted anonymously by FirstKey Homes employees. Read employee reviews and ratings on Glassdoor to decide if FirstKey Homes is right for you.