FirstKey Homes reviews

3.5

66% would recommend to a friend

(278 total reviews)
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Mark Smith

67% approve of CEO

63% positive business outlook

FirstKey Homes has an employee rating of 3.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstKey Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

278 reviews
5.0
Jun 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Young company with great values. Always looking for ways to improve. My employment relationship here doesn’t seem like a job. It’s a career and part of my lifestyle.

Cons

I personally don’t have any true company or business model complaints. You all have been rocking it since I became a part of the team. I started in November and I’ve stayed above the top of my field in performance but I don’t want that to hold me back from a promotion and growth. Not saying that it will.

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FirstKey Homes Response
8y
Hi! Thank you for taking the time to write your review! We take pride in making this an environment that both challenges Team Members but also allows them to grow as we grow. It sounds like you are a perfect fit for FirstKey Homes and we are happy to have you aboard! Thank you for all that you do here. Scott
1.0
Jun 25, 2018

Never again

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a growing company, and there a few people there with some great knowledge and personalities.

Cons

Very unprofessional upper management, disorganized, and the vanity of upper management is more important than the work itself. I will say each department is different.

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FirstKey Homes Response
8y
Hello!%0A%0AThanks%20for%20your%20review.%20I%20am%20so%20sorry%20to%20see%20that%20you%20feel%20that%20way%20about%20management.%20Growing%20as%20fast%20as%20we%20have%20can%20seem%20like%20organized%20chaos%20some%20days%2C%20but%20I%20assure%20you%20we%20are%20working%20on%20repeatable%20processes%20to%20eliminate%20any%20potential%20disorganization%20at%20FirstKey%20Homes.%20%0A%0AThank%20you%20for%20your%20time%20with%20us%20and%20I%20wish%20you%20luck%20wherever%20you%20have%20landed.%0A%0AThanks%2C%0ASparkle
1.0
Apr 7, 2023
Recommend
CEO approval
Business Outlook

Pros

The Company pays well and the position was hybrid.

Cons

The Leadership is atrocious. They do not care about the employees, only profits. They discriminate against females, providing their male employees with more opportunities for success. They claim to be inclusive however it couldn’t be further from the truth. They do little to no due diligence on the homes they purchase. The homes are rented with various plumbing, electrical and construction issues. This forces the on-site teams to field calls from angry residents daily. They force you to work 50-60 hours per week and if you’re salaried you’re not compensated. I have been in the industry for 20+ years and never felt so used and abused. Stay far away!

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FirstKey Homes Response
3y
I am sorry to hear that this was your experience while an employee at FirstKey Homes. Our commitment to our award winning inclusive culture is at the front of everything we do. With strong diversity representation at every level within the organization, to our Employee Resource Groups, to our interviewing processes, "including you" is one of our four foundational pillars at FirstKey Homes. The homes we are able to provide to our family of residents are some of the highest quality in the industry and while not all of them are perfect our construction teams and service teams work tirelessly to ensure our product is worthy of any one of our residents.
Viewing 31 - 33 of 278 Reviews

Glassdoor has 287 FirstKey Homes reviews submitted anonymously by FirstKey Homes employees. Read employee reviews and ratings on Glassdoor to decide if FirstKey Homes is right for you.