Does FirstKey Homes pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstKey Homes employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at FirstKey Homes. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FirstKey Homes?

66% of FirstKey Homes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstKey Homes 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at FirstKey Homes?

Construction Superintendent (12) , Manager (12) , Property Administrator (10) , Maintenance Technician (9) , Property Manager (7) , Resident Services Coordinator (7) , Analyst (5) , Field Inspector (5) , Leasing Agent (5) , Accountant (4) , Finance (3) , Recurring Services Coordinator (3) , Superintendent (3) , Accounts Payable Specialist (2) , Anonymous (2)

What are the pros of working at FirstKey Homes according to real employee reviews?

"Pay was good" ((in 24 reviews)); "They provide great benefits and ways to give back to the community." ((in 24 reviews)); "Although the company is fairly new they try their best to make sure that we have a great culture." ((in 21 reviews)); "New Company with a great opportunity to be creative and do something good in real estate." ((in 7 reviews)); "Friendly employees treated fairly well" ((in 7 reviews))

What are the cons of working at FirstKey Homes according to real employee reviews?

"Unorganized, poor management." ((in 12 reviews)); "No work life balance for managers." ((in 11 reviews)); "Managers don’t know what they are doing." ((in 8 reviews)); "Better training and systems training" ((in 7 reviews)); "The new leadership is horrible." ((in 7 reviews))

What are employees saying about FirstKey Homes layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstKey Homes layoffs and their outlook for job security at FirstKey Homes in 2026.

What are the top reviewed FirstKey Homes locations?

Atlanta , Marietta , Charlotte , Phoenix , San Antonio , Kansas City , Dallas , Houston , Memphis , Indianapolis , Las Vegas , Miami , Kennesaw , Chicago , Saint Louis , Cape Coral , Fort Myers , Orlando , Homewood , Earth City , New York , Cornelius , Winston-Salem , Jarrell , Richardson , Nashville , Columbus , Jacksonville , Fort Lauderdale , Greenville

FirstKey Homes reviews

3.5

66% would recommend to a friend

(278 total reviews)

Mark Smith

67% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (278 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FirstKey Homes has an employee rating of 3.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstKey Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

278 reviews

1.0

May 30, 2023

I hope positive changes will come

Overworked, underappreciated and underpaid

Recommend

CEO approval

Business Outlook

Pros

- amazing employees who care about tenants - Salary is ok - Benefits are ok

Cons

- toxic environment - unmanageable workload - staffing shortages - lack of resources - HR is useless - no work, life balance

1.0

May 2, 2023

Terrible management, communication, and lack of support.

Service technician

Recommend

CEO approval

Business Outlook

Pros

Good pay & benefits, company van provided.

Cons

-Unrealistic matrix used to judge the productivity of service technicians. -Service managers have little to no technical knowledge. -Service technicians are asked to perform repairs that often require a permit, that the company doesn't acquire. -Company doesn't provide all tools and equipment needed to do the job. -The company van inventory is poorly chosen. -No schedule flexibility. -If your tools are stolen off the company van, the company has no reimbursement policy. -The company issued iPads have terrible connectivity. -Mandatory on-call shifts. -Waste of time virtual weekly meetings.

FirstKey Homes Response

3y

Thank you for taking the time to provide insights into your experience here at FKH. We take your concerns seriously and we have shared this with our Service Team leadership to see what improvements in policy and communications can be made. As a Top Place to Work we strive to listen and adapt as often as possible so thank you for the opportunity to continue to become better.

2.0

May 2, 2023

OK

Real estate acquisitions, associate

Recommend

CEO approval

Business Outlook

Pros

Easy work good pay sometimes fun

Cons

not a long term employer not organized better training needed Fake DEI Growing too fast

Viewing 70 - 72 of 278 Reviews

Jobs at FirstKey Homes

Resident Service Coordinator

Property Administrator

Property Administrator

Property Administrator

FirstKey Homes

FirstKey Homes reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

I hope positive changes will come

Terrible management, communication, and lack of support.

OK

Jobs at FirstKey Homes

FirstKey Homes reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at FirstKey Homes

FirstKey Homes reviews FAQs