FirstKey Homes reviews

3.5

66% would recommend to a friend

(278 total reviews)
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Mark Smith

67% approve of CEO

63% positive business outlook

FirstKey Homes has an employee rating of 3.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstKey Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

278 reviews
3.0
Apr 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Friendly employees treated fairly well

Cons

Management overstates that they have the employees best interest

3.0
Feb 26, 2023

Management

Recommend
CEO approval
Business Outlook

Pros

The pay is very fair for this role.

Cons

The management is not very well organized. Employees are not valued enough for the hard work they do. Management employees get fired or quit and does not stay longer than a year.

1.0
Feb 26, 2023

Unethical

Recommend
CEO approval
Business Outlook

Pros

Base Salary is the only pro.

Cons

I’ve never seen a company that just lets go of good hard working people and doesn’t think how it will effect the rest of the team/market. The expectations are unrealistic and the company culture is all over the place. Unorganized and never any clear direction given. No other department is “resident facing” so the PM and PA has to handle literally everything with little to no information. Work/life balance doesn’t exist if you want to stay on top of your job. I could go on and on but I’m sure you get the picture.

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FirstKey Homes Response
3y
As you know the economy has gone through a resizing with current inflation and other macro economic trends. Losing hard working people in an organization is never something we take lightly as we fully understand the impact it has on our teams and markets. We try to do right by our current and former employees by offering generous severance packages, paid for benefits, and pay out of their bonuses for the time they were with us. Our leadership team is constant IN the markets touring homes and learning from our resident facing employees and managers as we too believe this is the only way to truly understand the challenges of our business. Thank you for taking the time to let us know your point of view and we look forward to continuing to improve here at FKH.
Viewing 73 - 75 of 278 Reviews

Glassdoor has 288 FirstKey Homes reviews submitted anonymously by FirstKey Homes employees. Read employee reviews and ratings on Glassdoor to decide if FirstKey Homes is right for you.