FirstKey Homes reviews

3.5

66% would recommend to a friend

(278 total reviews)
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Mark Smith

67% approve of CEO

63% positive business outlook

FirstKey Homes has an employee rating of 3.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstKey Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

278 reviews
1.0
Jan 4, 2019
Recommend
CEO approval
Business Outlook

Pros

None that I can think of...

Cons

There are a lot of consultants that work here- that immediately tells you that something is wrong. Also, there are a lot of people there with the title "Director of..." Why does everyone have to be a director but there seems to be no reference for vital information to solve problems? There is a lot of posting of jobs but no one is "a great candidate" internally....which is partially due to nepotism and control coming from management. They pick who they want. There is also a lot of micromanaging in the Accounting department. There are a few managers in the Accounting department that even have degrees but seem to always get promotions and review staff's work. The Accounting department also has a lot of broken processes such as rent being deposited into wrong accounts and mapping errors that seems to never fade away. Working in this department adds no prestige to your skillset as all you do are bank recons throughout the month. Finally, don't ever try to reason with HR concerning your issues that you have. It will result in you loosing your job.....trust me as I know!!!

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FirstKey Homes Response
7y
Hello!%0A%0AThank%20you%20for%20taking%20the%20time%20to%20write%20your%20comments.%20%0A%0AI%20am%20sorry%20to%20see%20that%20things%20were%20not%20ideal%20for%20you%20during%20your%20time%20with%20FirstKey%20Homes.%20We%20have%20had%20a%20lot%20of%20success%20over%20the%20last%2018%20months%20and%20that%20is%20due%20to%20our%20team%20members%2C%20new%20leadership%2C%20new%20ideas%20and%20enhanced%20processes.%20%20All%20work%20together%20for%20the%20end%20result%20of%20creating%20something%20special.%20%0A%0AWe%20aim%20to%20have%20happy%20team%20members%20in%20every%20position%20we%20have%20and%20I%20am%20sorry%20to%20see%20that%20you%20were%20not%20happy.%20I%20do%20wish%20you%20the%20best%20of%20luck%20in%20your%20future.%0A%0AThanks%2C%0ASparkle
1.0
Jan 10, 2020

No long term career growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Every employee is eligible for bonus

Cons

Equity owner and management goals does not align. Too many incompetent upper management and company is pretty much ran by consultants and equity owner. Constant changes... changes before original change has been fully executed. Promotion and raises are not about performance but who you get along with. Impossible ask with limited resources, lack communication, operates like mom and pop, no control, consultants and contractors hold many top critical positions.

1.0
Nov 29, 2018
Recommend
CEO approval
Business Outlook

Pros

-Really nice community events -Free coffee -An elevator

Cons

-Imagine working for a bunch of chickens with their heads cut off and every chicken thinks they have the answer to every solution. -Lack of communication leads to constant double work throughout each month. People literally stay late everyday working on these projects.

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FirstKey Homes Response
7y
Hello! Thank you for taking the time to write your review, however I am saddened to read it. At FirstKey Homes, we have what we like to consider a rapidly growing work environment in that, as we quickly grow as a company, we quickly grow as employees as well. And with any company that is growing rapidly, a fast paced work environment comes with it. We understand that it may not be for everyone and I am sorry you feel the way you feel as a result of this. We do try to hire the best of the best for the jobs we have in order to keep the level of growth organized. It is a vital piece of our success. With any company, things can always be better, and we acknowledge and continue to learn and grow. I appreciate your thoughts and will pass them along to the proper people. I wish you luck wherever your career takes you and thank you for all that you did at FirstKey Homes. Scott
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Glassdoor has 287 FirstKey Homes reviews submitted anonymously by FirstKey Homes employees. Read employee reviews and ratings on Glassdoor to decide if FirstKey Homes is right for you.