FirstKey Homes reviews

3.5

66% would recommend to a friend

(278 total reviews)
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Mark Smith

67% approve of CEO

63% positive business outlook

FirstKey Homes has an employee rating of 3.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstKey Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

278 reviews
1.0
Nov 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Some of the people are good, knowledgeable and good to work with.

Cons

The management from managers up to above including consultants who surprisingly are occupying director and above roles have NO idea how to motivate. Their idea of motivation is “We need you work 10 hour days indefinitely (as an exempt employee). If you don’t like it we will replace you.”

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FirstKey Homes Response
6y
Hi!Thank you for your time with us and we wish you well. We appreciate your feedback and will take this back to the team. We do work hard to provide a work/life balance and thriving culture for our team members. All team members will get a chance to tell us more on the upcoming employee engagement survey. If you have not had an exit interview yet, we can arrange that. Thank you for all that you did for FirstKey HomesSparkle
1.0
Oct 14, 2019

No for minorities, white males preferred.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Friendly support staff.

Cons

Forget about advancement if you’re a person of color. Just doesn’t happen. Huge turnover with blame aimed everywhere but the top. Revolving door across multiple departments. Work/Life balance is a joke. White Males will survive if they suck up to the right people. Latinos/Blacks of any level are on a clock regardless of effort. I am desperately trying to find another job so I can leave this place, don’t join me.

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FirstKey Homes Response
6y
HI there! This is really painful to read and I'm sorry you feel that way, however we are an Equal Opportunity Employer and we do not discriminate. I see that you are still a current employee and I'd love to set up some time to talk with you. The team member experience is important to FirstKey Homes and our employees will have a chance in the near future to respond to our annual employee survey; I hope you will fill it out . There are also other ways to leave feedback for the HR team including HR Business Partners or our anonymous hotline; either way, we want your voice heard. Please contact me or HR if you'd like to discuss your concerns. Thank you, Sparkle
2.0
May 22, 2018

Like a box of chocolates.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1.)Some departments had a positive work environment. 2.)Some managers worked with staff to improve work conditions. 3.)At that time great company events. 4.)Average pay.

Cons

1.)There was a consistent pattern that temp status men were offered permanent positions before temp status women, although the woman was with the company first. 2.)Pay not equal. 3.)Below average health insurance.

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FirstKey Homes Response
8y
Hi! Thank you for taking the time to rate and review us. I am sorry that it seems like your experience with us wasn’t great but I am happy to see that you did work in positive environments and felt that managers were working to improve the organization. We strive to make this a great place to work and we are always working to improve. Having said that, we know that we can always do more. Because of that, we take all pros and cons seriously as it is valuable feedback. I do, however, want to correct the comment that “there was a consistent pattern that temp status men were offered permanent positions before temp status women, although the woman was with the company first” as we do not believe this to be true. You may not have been aware that some of our contract staff are filling roles that are truly temporary in nature (ie, short-term roles only) and, as such, are not convertible to a full-time position at any time. Only those positions structured as “contract-to-perm” are eligible for conversion. Perhaps this impacted your perception as to what was occurring. We give all our team members, male or female, equal opportunities to be the best that they can be and to help FirstKey Homes succeed regardless of gender. If you would like to discuss this further, we are always open to hearing additional feedback. Please feel free to reach out to me at socialmedia@firstkeyhomes.com. Thanks and good luck wherever you career takes you. Scott
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Glassdoor has 287 FirstKey Homes reviews submitted anonymously by FirstKey Homes employees. Read employee reviews and ratings on Glassdoor to decide if FirstKey Homes is right for you.