Does FirstKey Homes pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstKey Homes employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at FirstKey Homes. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FirstKey Homes?

66% of FirstKey Homes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstKey Homes 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at FirstKey Homes?

Construction Superintendent (12) , Manager (11) , Property Administrator (10) , Maintenance Technician (9) , Property Manager (7) , Resident Services Coordinator (7) , Analyst (5) , Field Inspector (5) , Leasing Agent (5) , Accountant (4) , Finance (3) , Recurring Services Coordinator (3) , Superintendent (3) , Accounts Payable Specialist (2) , Anonymous (2)

What are the pros of working at FirstKey Homes according to real employee reviews?

"They provide great benefits and ways to give back to the community." ((in 27 reviews)); "Great pay" ((in 24 reviews)); "Although the company is fairly new they try their best to make sure that we have a great culture." ((in 23 reviews)); "Growth opportunity" ((in 9 reviews)); "Great benefits, amazing team members, growth opportunities!" ((in 9 reviews))

What are the cons of working at FirstKey Homes according to real employee reviews?

"Unorganized, poor management." ((in 13 reviews)); "No work life balance for managers." ((in 10 reviews)); "Managers don’t know what they are doing." ((in 7 reviews)); "The new leadership is horrible." ((in 6 reviews)); "Mass layoffs in the 3rd and 4th quarters every year." ((in 5 reviews))

What are employees saying about FirstKey Homes layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstKey Homes layoffs and their outlook for job security at FirstKey Homes in 2026.

What are the top reviewed FirstKey Homes locations?

Atlanta , Marietta , Charlotte , Phoenix , San Antonio , Dallas , Houston , Memphis , Indianapolis , Las Vegas , Kansas City , Miami , Kennesaw , Chicago , Saint Louis , Cape Coral , Fort Myers , Orlando , Homewood , Earth City , New York , Cornelius , Winston-Salem , Jarrell , Richardson , Nashville , Columbus , Jacksonville , Fort Lauderdale , Greenville

FirstKey Homes reviews

3.5

66% would recommend to a friend

(278 total reviews)

Mark Smith

67% approve of CEO

63% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.7

Culture & values

3.6

Senior management

3.5

Career opportunities

3.4

Work/Life balance

FirstKey Homes has an employee rating of 3.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstKey Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

278 reviews

1.0

Sep 20, 2018

Staff Accountant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I no longer work there and I have the freedom to warn any potential victims.

Cons

Lets start at the beginning. The failure to strategically plan ahead into the future is the start of many challenges within this company. With fast company growth the developments within the companies software lacked behind causing chaos and confusion.

FirstKey Homes Response

7y

Hello%2C%0A%0AThank%20you%20for%20taking%20the%20time%20to%20write%20your%20review.%20%0A%0AWe%20do%20understand%20that%20issues%20arise%20in%20a%20fast%20paced%2C%20high%20growth%20environment%20as%20FirstKey%20Homes%2C%20however%2C%20we%20work%20everyday%20to%20find%20innovative%20solutions%20to%20build%20in%20a%20new%20industry%20that%20doesn't%20always%20have%20the%20tools%20readily%20available%20for%20us.%20%0A%0AWe%20do%20our%20best%20to%20make%20the%20time%20at%20FirstKey%20Homes%20as%20beneficial%20to%20the%20Team%20Members%20as%20it%20is%20for%20the%20organization.%20%0A%0AI%20wish%20you%20luck%20wherever%20you%20are%20now%20and%20thank%20you%20for%20all%20that%20you%20did%20at%20FirstKey%20Homes.%0A%0ASparkle

5.0

Aug 15, 2018

Fast Growth = Big Opportunities

Manager

Recommend

CEO approval

Business Outlook

Pros

I, like a lot of others here, have been here for a little under a year and I have found there to be a lot of pros to working here: - work/life balance is fantastic; better than any other job I have had - no micro-managing; there is great trust in the ability to do your job - huge growth opportunity; as this company continues to grow across the country, the work environment also continues to grow and I see there is huge opportunity for me and coworkers here to grow with the company - creating new every day - working with great people - being heard from upper management; I have read some of the other reviews and definitely disagree with the idea that management won't hear other thoughts. They are VERY open to ideas that can make this company better.

Cons

I haven't come across cons so much that I would say I would report to make others think this isn't a great place to work. It is!

FirstKey Homes Response

7y

Hi! Thank you so much for your time here and for what you do to make FirstKey Homes great. We understand that we are growing at a great rate and we love that you want to grow with us! Thank you for all that you do, Scott

2.0

Sep 20, 2018

Accountant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None the cons override this

Cons

Nepotism and favoritism runs rampant

FirstKey Homes Response

7y

Hello! I am very sorry to read your review and how your experience was butI assure you, there is no nepotism nor favoritism. We look at every single hire with the utmost importance and we take into consideration a number of candidates in order to find the best for the role. In this effort, we do our due diligence as well, as we strive to make FirstKey Homes the best it can be and it starts with our Team Members. Hiring based on nepotism and favoritism would not be an accurate method to achieve the goals we have here. Again, I am sorry that you did not have a great experience but we do thank you for everything you did here to make us better in your time with us. Thank you, Scott

Viewing 16 - 18 of 278 Reviews

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Staff Accountant

Fast Growth = Big Opportunities

Accountant

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