Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      FirstKey Homes

      Engaged Employer

      FirstKey Homes reviews

      3.5

      66% would recommend to a friend

      (278 total reviews)
      avatar

      Mark Smith

      67% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      FirstKey Homes has an employee rating of 3.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstKey Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

      Reviews by job title

      278 reviews
      5.0
      Aug 29, 2017

      Growing company with great potential

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being part of a growing single family rental company in a new industry is very interesting. Renovating older houses, improving neighborhoods, and providing quality homes for families is very rewarding. Innovation is encouraged throughout the organization. The investors are committed to growing the company and continue to bring in talent to support the expansion. There is a culture of continuous improvement.

      Cons

      Large scale property management can be a grind at times, but this is the same across many other companies. Some very likeable people have been let go as the business grew beyond their individual capacity.

      avatar
      FirstKey Homes Response
      8y
      Hello! We appreciate your very well thought out review! And yes, large scale property management can be a grind but as you pointed out, it is very rewarding and worth the grind! Keep up the great work and thank you for the great feedback. It has not fallen on deaf ears. Thank you for all that you do! Scott
      1.0
      Feb 25, 2016

      Run Far Away

      Leasing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      New Company with a great opportunity to be creative and do something good in real estate.

      Cons

      -Company is trying to compete with big players doing it better and longer. -They're product is shameful at best -Upper Management is a joke

      avatar
      FirstKey Homes Response
      8y
      Hello and I am sorry to read your review. However, I do know that since your review, we have undergone a number of changes (from the top down) that have allowed us to grow and compete with others better than ever. We are looking to continue to grow and make this place a great place to work and FirstKey Homes great to rent. Thank you for all that you did with us and I wish you luck wherever you are. Scott
      1.0
      Aug 5, 2022

      1 star is high, definitely would rate 0 out of 5 if I could.

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not a lot of pros anymore, actually, you can probably land a leadership role if you are a mediocre worker because incompetence is highly rewarded there!

      Cons

      This company, probably just the market I am leaving, has degenerated into a toxic workplace where proffesionals are continuously disrespected yet expected to perform at high levels. Senior leaders have used racial slurs towards lower level team members and have gone unpunished even after an entire team expressed frustration to HR going so far as even threatening a class action lawsuit. Mid-management leads with favoritism causing a toxic work environment where people are continuously feeling their mental health at risk causing performance, quality of life at work and morale to consistently go down. Those same "managers" have no actual leadership skills or merit to be in their positions as they are incompetent and unprofessional; they are getting away with not producing or responding to internal or external clients (refer to customer online reviews). Furthermore, the core group of people that works the hardest is consistently being called incompetent, stupid and worthless to their faces. This is an extremely disheartening place of employment and does not motivate ANYONE to work their hardest nor fosters a happy environment for its workers. Coupled with many other micro-aggressions and incompetence displays from leadership, is why I have decided to move forward but also why I feel as though this place will continue to decay until the entire company crumbles and that is a scary future to have in mind when considering a company to work for. Proceed with caution.

      avatar
      FirstKey Homes Response
      3y
      Thank you for taking the time to share your thoughts with us. We value our employees' feedback and are sorry to learn about your experience. FirstKey Homes does not tolerate unlawful discrimination or harassment of any kind; two of our core values are Kindness and Inclusion, and as such, FKH is committed to providing a work environment that is free from all forms of discrimination and conduct that can be considered harassment. Every person must be treated with dignity, decency, and respect and the culture of the workplace should be characterized by mutual trust and the absence of intimidation, oppression, and exploitation. Any form of harassment relating to an individual’s race; color; religion; genetic information; national origin; sex (including same sex); or any other category protected by federal state, or local law, is a violation of our policy and we take all related concerns very seriously. We are constantly striving to do better; in this spirit, we are deeply honored that the work and support of our DEI Council and ERG team members has contributed to us being named a 2021 and 2022 Atlanta Journal-Constitution Top Workplace and a 2022 USA Top Workplace based on confidential employee feedback provided by the third-party organizer. We are also equally proud of our industry-first and the highest current all-time 4.1 sentiment score awarded to us by the public and our residents, affirming our dedication to outstanding service and why residents continue to choose FKH. Our commitment to ensuring a safe, diverse, equitable, and inclusive work environment is truly rooted in our values of integrity, kindness, teamwork, accountability, inclusion, and excellence. We're here for you; should you like to discuss you concerns specifically we encourage you to reach out to Aswann Peters, Senior Director, HR at apeters@firstkeyhomes.com or our confidential third-party ethics reporting hotline administered by Navex Global by phone at 844-761-7263 or online at firstkeyhomes.ethicspoint.com. Thank you again for taking the time to share your thoughts. It helps us make FirstKey Homes a better company.
      Viewing 19 - 21 of 278 Reviews
      Related searches: FirstKey Homes jobs | FirstKey Homes salaries | FirstKey Homes benefits | FirstKey Homes interviews
      ReviewsFirstKey Homes reviews

      Glassdoor has 287 FirstKey Homes reviews submitted anonymously by FirstKey Homes employees. Read employee reviews and ratings on Glassdoor to decide if FirstKey Homes is right for you.